Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keri Jackson

Henderson,KY

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

22
22
years of professional experience

Work History

Pharmacy Technician

Walmart
12.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Cleaned pharmacy area to maintain it

Cashier, Cook, New Employee Trainer

Dairy Queen Grill & Chill
05.2002 - 08.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
01.2026

High School Diploma -

Henderson County High School
Henderson, KY
05.2002

Skills

  • Medication Dispensing
  • Drug Inventory Management
  • Insurance Billing
  • Drug Safety
  • Insurance Verification
  • Patient Confidentiality
  • Team Collaboration
  • Problem-Solving Skills
  • Attention to Detail
  • Computer Literacy
  • Professionalism

Timeline

Pharmacy Technician

Walmart
12.2021 - Current

Cashier, Cook, New Employee Trainer

Dairy Queen Grill & Chill
05.2002 - 08.2009

Bachelor of Arts - Psychology

Southern New Hampshire University

High School Diploma -

Henderson County High School
Keri Jackson