Kerolyn Rosa
George Town,Grand Cayman
Summary
Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations.
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Overview
12
12
years of professional experience
2017
2017
years of post-secondary education
Work History
Cashier Assistant
Nathaniel
George Town, Grand Cayman
10.2024 - Current
- Assisted customers with product inquiries and provided information on promotions.
- Processed transactions efficiently using point-of-sale systems and cash handling procedures.
- Maintained a clean and organized checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth store operations during busy hours.
Cleaner Helper
Rupert
Bodden Town, Grand Cayman
05.2024 - 09.2024
- Maintained cleanliness in designated areas using appropriate cleaning tools and supplies.
- Assisted team members with daily cleaning tasks and responsibilities as needed.
- Followed safety protocols to ensure a secure working environment for all staff.
BARTENDER
Rosita
East End , Grand Cayman
11.2023 - 04.2024
- Mixed cocktails and beverages following standard recipes and customer preferences.
- Provided exceptional customer service in a fast-paced bar environment.
- Maintained cleanliness and organization of the bar area during shifts.
Housekeeping Room Attendant
Manuel
La Habana , Cuba
02.2020 - 10.2023
- Cleaned and sanitized guest rooms according to hotel standards.
- Replenished supplies such as towels, toiletries, and linens in rooms.
- Maintained organization of housekeeping carts and storage areas.
Restaurant Server
Humberto
La habana , Cuba
02.2017 - 02.2020
- Provided exceptional customer service in fast-paced dining environment.
- Took customer orders and ensured accurate delivery of meals.
- Maintained cleanliness and organization of dining area and tables.
Cashier Assistant - customer services
Osmany
La Habana , Cuba
10.2013 - 12.2016
- Assisted customers with transactions and product inquiries efficiently.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Processed cash and card payments accurately using point-of-sale system.
Education
Professional Gastronomic - Customer Service Marketing
Playa Girón
La Habana , Cuba 09.2013 - 09.2016
Ruben Martinez Villena
La Habana , CubaSkills
- Point-of-sale systems
- Cash handling
- Customer inquiries
- Transaction processing
- Customer service
- Organizational skills
- Adaptability under pressure
- Odor control
- Window cleaning
- Bathroom cleaning
- Laundry expertise
- Communication
- Guest relations
- Room preparation
- Restroom detailing
- Reliability and punctuality
Languages
Spanish
First Language
English
Elementary (A2)
A2
References
References available upon request.
Timeline
Cashier Assistant
Nathaniel
10.2024 - Current
Cleaner Helper
Rupert
05.2024 - 09.2024
BARTENDER
Rosita
11.2023 - 04.2024
Housekeeping Room Attendant
Manuel
02.2020 - 10.2023
Restaurant Server
Humberto
02.2017 - 02.2020
Cashier Assistant - customer services
Osmany
10.2013 - 12.2016
Professional Gastronomic - Customer Service Marketing
Playa Girón
09.2013 - 09.2016
Ruben Martinez Villena