Keshia Nolen
Somerset,KY
Summary
Dynamic professional with a strong background in customer service and education. At Citizens National Bank, I excelled in building customer relationships and maintaining accountability. Skilled in communication and time management, I effectively engaged students during my observation at Meece Middle School, enhancing classroom dynamics and promoting child safety.
Overview
2019
2019
years of professional experience
Work History
Observer
Meece Middle School
- I completed 20 hours of observation in a mathematics classroom, during which I gained valuable insight into effective teaching strategies, student engagement, and classroom management techniques.
- I spent 3 hours in the Family Resource Center, observing how staff support families through community programs, educational resources, and personalized assistance.
Bank Teller
Citizens National Bank
10.2011 - 08.2018
- Assisted customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner.
- Balanced cash drawer and maintained full accountability for assigned cash on hand.
- Developed strong customer relationships by providing excellent customer service and responding to inquiries promptly.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Customer Service Representative
Blackboard
06.2010 - 10.2011
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
Education
Bachelor of Science - Mathematics Education
University of The Cumberlands
Williamsburg, Kentucky, KY05-2028
Bachelor of Science -
Eastern Kentucky University
Richmond, Kentucky, KYSkills
- Positive reinforcement
- Child safety
- Time management abilities
- Record keeping
- Professional demeanor
- Multitasking Abilities
- Communication skills
- Organizational skills
- Reliability
Timeline
Bank Teller
Citizens National Bank
10.2011 - 08.2018
Customer Service Representative
Blackboard
06.2010 - 10.2011
Observer
Meece Middle School
Bachelor of Science - Mathematics Education
University of The Cumberlands
Bachelor of Science -
Eastern Kentucky University