Keshia Nolen
Somerset,KY
Summary
Dynamic professional with a strong background in customer service and education. At Citizens National Bank, I excelled in building customer relationships and maintaining accountability. Skilled in communication and time management, I effectively engaged students during my observation at Meece Middle School, enhancing classroom dynamics and promoting child safety.
Overview
2019
2019
years of professional experience
Work History
Observer
Meece Middle School
Somerset Ky
- I completed 20 hours of observation in a mathematics classroom, during which I gained valuable insight into effective teaching strategies, student engagement, and classroom management techniques.
- I spent 3 hours in the Family Resource Center, observing how staff support families through community programs, educational resources, and personalized assistance.
Bank Teller
Citizens National Bank
Somerset KY
10.2011 - 08.2018
- Assisted customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner.
- Balanced cash drawer and maintained full accountability for assigned cash on hand.
- Developed strong customer relationships by providing excellent customer service and responding to inquiries promptly.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Customer Service Representative
Blackboard
Somerset KY
06.2010 - 10.2011
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
Education
Bachelor of Science - Mathematics Education
University of The Cumberlands
Williamsburg, Kentucky, KY05-2028
Bachelor of Science -
Eastern Kentucky University
Richmond, Kentucky, KYSkills
- Positive reinforcement
- Child safety
- Time management abilities
- Record keeping
- Professional demeanor
- Multitasking Abilities
- Communication skills
- Organizational skills
- Reliability
Timeline
Bank Teller
Citizens National Bank
10.2011 - 08.2018
Customer Service Representative
Blackboard
06.2010 - 10.2011
Observer
Meece Middle School
Bachelor of Science - Mathematics Education
University of The Cumberlands
Bachelor of Science -
Eastern Kentucky University