Kevin Adkins
Elizabethtown
Summary
Accomplished Sales Service Representative with a proven track record at Cintas, adept in sales management and customer service excellence. Skillfully increased customer retention through high-quality service and strategic sales techniques. Demonstrates exceptional teamwork and collaboration, ensuring projects meet client expectations while maintaining safety compliance. Achieved consistent sales targets by understanding customer needs and leveraging CRM tracking.
Overview
7
7
years of professional experience
Work History
Sales Service Representative
Cintas
08.2022 - Current
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Participated in ongoing training sessions and workshops to stay current with industry best practices, product enhancements, and emerging sales techniques.
- Promptly responded to inquiries and requests from prospective customers.
- Achieved sales targets consistently by applying effective sales strategies and techniques.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Independent Contractor
K & G Contracting
04.2018 - 01.2023
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Increased productivity by effectively managing subcontractors, labor crews, and onsite resources.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
Spray Technician
Nutrien
10.2020 - 08.2021
- Increased customer retention by providing high-quality services that consistently met or exceeded expectations.
- Ensured safety compliance through strict adherence to company protocols and OSHA regulations.
- Represented company professionally by dressing appropriately, being organized and arriving on time for every appointment.
- Maximized equipment longevity with regular maintenance, reducing downtime and repair costs.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
Education
High School Diploma -
Central Hardin High School
Cecilia05-2015
Skills
- Goal oriented
- Sales management
- Territory management
- Business development
- CRM tracking
- Teamwork and collaboration
- Customer service excellence
- Calm and professional under pressure
- Understanding customer needs
Accomplishments
- Sunrise Bowl winner. Ranked # 1 Service Sales Representative in the nation for selling 114 units. Held title from December 2023 to May 2024.
- Averaged monthly sales of $42,000.
- Closed sale of $276,000 with the sale of AEDs and eyewash stations.
- Established relationships with corporate companies as well as small businesses.
- Summit Award (accomplishing goals and achieving KPIs) for 1st and 2nd quarter of 2024
- Locking It Down Award (no lost business) 2023-2024
Timeline
Sales Service Representative
Cintas
08.2022 - Current
Spray Technician
Nutrien
10.2020 - 08.2021
Independent Contractor
K & G Contracting
04.2018 - 01.2023
High School Diploma -
Central Hardin High School
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