Summary
Overview
Work History
Education
Skills
Timeline
Generic

KEWAN J. SLATON

Lexington

Summary

A self-motivated, confident and dedicated customer service representative motivated to maintaining customer satisfaction and contributing to company success. A proven ability to establish rapport with customers and members of staff to exceed expectations and improve work and customer environments. Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Successful pharmacy technician bringing several years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Seasoned pharmacy technician with several years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings. Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information. Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers. Flexible professional offering extensive history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices. Industrious professional with experience in pharmacies. Leverages skills to support efficient and compliant pharmacy operations. Delivers meticulous formulation, courteous patient support, and exceptional inventory management. Skilled pharmacy technician with solid experience in retail and hospital pharmacy settings. Possess strong knowledge of medication dispensing, inventory management, and regulatory compliance. Demonstrated capability in improving pharmacy operations efficiency and enhancing patient care through effective communication and teamwork. Contributed to reducing prescription errors and streamlining workflow processes for better service delivery. Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.

Overview

8
8
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
Richmond
03.2024 - 11.2025
  • Assisted pharmacists in dispensing medications and managing inventory.
  • Processed prescription orders accurately and efficiently for customers.
  • Maintained cleanliness and organization of pharmacy workspaces and storage areas.
  • Communicated effectively with patients regarding medication use and side effects.
  • Collaborated with healthcare professionals to ensure optimal patient care services.
  • Operated pharmacy software to manage prescriptions and patient records securely.
  • Monitored expiration dates of medications and removed outdated stock regularly.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.

Pharmacy Technician

CVS
Nashville
10.2022 - 03.2024
  • Assisted pharmacists in dispensing medications and managing inventory.
  • Processed prescription orders accurately and efficiently for customers.
  • Maintained cleanliness and organization of pharmacy workspaces and storage areas.
  • Communicated effectively with patients regarding medication use and side effects.
  • Operated pharmacy software to manage prescriptions and patient records securely.
  • Collaborated with healthcare professionals to ensure optimal patient care services.

Assistant Manager

Zaxby's Restaurant
Nashville
10.2017 - 10.2020
  • Oversight of all cash management operations which include morning, mid-day and evening drawer checking and deposits to First Vision Bank with a zero-error rate.
  • Ensuring an accurate count of the safe every morning, mid-day and evening.
  • Shift Supervision which included enforcing company policies and procedures, scheduling, conflict management and problem resolution which included staff discipline and resolving customer complaints.
  • Conducted mid-shift meetings to discuss the importance of keeping customers satisfied, how to streamline processes throughout the entire work environment.
  • Promptly responding to general inquiries from associates and customers via telephone, e-mail and in-person.
  • Training of all employees on proper customer interaction, usage of company technology, proper workflow, expectations and company policies and procedures.
  • Customer interaction on a daily basis to ensure satisfaction and loyalty to the company.
  • Keeping proper inventory of available products and re-stocking when necessary.
  • Received 'Associate of the Month' award three times.

Sales Lead

Michael Kors
Nashville
10.2019 - 09.2020
  • Provided direct support to customers which included hearing their needs and desires and identifying products that would satisfy and/or exceed their needs.
  • Manage the point of sale (POS) to provide accurate count on the cash drawer and providing each customer with accurate change.
  • Developed highly empathetic client relationships with an earned reputation of delivering exceptional customer support.
  • Surpassed associate sales goals and received 'Associate of the Month' awards.

Sales Lead

Tommy Hilfiger
Nashville
09.2019 - 03.2020
  • Built strong relationships with customers and supported customers through the entire product purchasing process.
  • Maintained an accurate count of the cash drawer and quickly provided each customer with an accurate.
  • Built rapport with other sales associates and was a 'go-to' for other associates needing assistance.

Education

Bachelor of Science - Social Science and Accounting

Tennessee State University
Nashville
11.2020

High School Diploma -

Arlington High School
Arlington
01.2016

University of Tennessee at Martin
Martin

Skills

  • Proficient in Canvas
  • Excellent oratory and communication skills
  • Ability to maintain several tasks at once
  • Self-motivated
  • Proficient in Microsoft Office Suite
  • Ability to learn quickly
  • Friendly personality
  • Ability to handle cash transactions
  • Proficient in standard math functions
  • Excellent reading and writing skills
  • Ability to adapt to change
  • Ability to work well in a team environment
  • Medication dispensing
  • Prescription processing
  • Pharmacy inventory management
  • Pharmacy software operation
  • Patient medication consultation
  • Customer relationship management
  • Healthcare collaboration
  • Quality assurance

Timeline

Pharmacy Technician

CVS Pharmacy
03.2024 - 11.2025

Pharmacy Technician

CVS
10.2022 - 03.2024

Sales Lead

Michael Kors
10.2019 - 09.2020

Sales Lead

Tommy Hilfiger
09.2019 - 03.2020

Assistant Manager

Zaxby's Restaurant
10.2017 - 10.2020

Bachelor of Science - Social Science and Accounting

Tennessee State University

High School Diploma -

Arlington High School

University of Tennessee at Martin
KEWAN J. SLATON