Kierce Newman
Richmond
Summary
Proactive and customer-focused, excelled at Scrub a Pup by enhancing store efficiency and safety, while fostering strong customer relationships. Demonstrated exceptional teamwork, problem-solving, and clear communication skills. Increased return visits through personalized service and attention to detail, showcasing a commitment to organizational values and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Team Member
Scrub a Pup
06.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong relationships with regular customers which increased return visits.
Team Member
Kid to Kid
05.2019 - 01.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
Education
No Degree - Elementary Education
Eastern Kentucky University
Richmond, KY05-2028
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Following instructions
- Flexible schedule
- Data entry
Timeline
Team Member
Scrub a Pup
06.2022 - Current
Team Member
Kid to Kid
05.2019 - 01.2022
No Degree - Elementary Education
Eastern Kentucky University
Similar Profiles
Sarah MannSarah Mann
Dog Groomer at The Sudsy Pup Paw SpaDog Groomer at The Sudsy Pup Paw Spa
Carlissa SmallinCarlissa Smallin
Kennel Manager at The Pup Tent Boarding and GroomingKennel Manager at The Pup Tent Boarding and Grooming
David KingDavid King
Customer Service Representative at Heads or Tails PupCustomer Service Representative at Heads or Tails Pup