Summary
Overview
Work History
Education
Skills
Timeline
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Kiersten White

Ashland

Summary

Dynamic sales professional with a proven track record at American Dream Distributing, excelling in customer relationship building and exceptional service. Skilled in negotiating contracts and implementing effective sales strategies, I consistently exceeded targets and expanded the customer base, fostering loyalty and repeat business through engaging interactions and attentive support.

Overview

8
8
years of professional experience

Work History

Salesperson

American Dream Distributing
07.2020 - 02.2025
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Implemented effective sales strategies to maximize revenue generation.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Informed customers of promotions to increase sales productivity and volume.
  • Set and achieved company defined sales goals.

Pawnbroker

Pawn World Jewelers
04.2019 - 03.2020
  • Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
  • Made loans on Type items after closely inspecting item values, collecting payments or tangible property as collateral.
  • Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
  • Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.

Sales Associate

Clark’s Pump N Shop
09.2018 - 03.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Cashier

McDonald's Restaurant
04.2017 - 09.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

No Degree - Medical Coding And Billing

Actc
Ashland, KY

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building

Timeline

Salesperson

American Dream Distributing
07.2020 - 02.2025

Pawnbroker

Pawn World Jewelers
04.2019 - 03.2020

Sales Associate

Clark’s Pump N Shop
09.2018 - 03.2019

Cashier

McDonald's Restaurant
04.2017 - 09.2018

No Degree - Medical Coding And Billing

Actc

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Kiersten White