KIM WOOLUM
Lexington
Summary
Results-driven professional with extensive experience in community engagement, sales leadership, and relationship management. Proven track record in developing and implementing sales strategies, driving revenue growth, and fostering client loyalty. Adept at managing complex projects, coordinating events, and enhancing operational efficiency to achieve organizational goals.
Overview
28
28
years of professional experience
Work History
Supervisor Liaison
Seasons Catering & Special Events
01.1997 - Current
- Oversaw event logistics, ensuring smooth operations and exceptional service delivery for a high-end catering company
- Collaborated with team members to coordinate event setup, execution, and post-event clean-up to the highest standards
- Communicated professionally with clients and guests to accommodate unique needs and special requests
Community Engagement Manager
Quest Oracle Community
04.2020 - 01.2025
- Developed and implemented comprehensive outbound sales strategies and best practices for member engagement
- Established and managed a robust sales pipeline, consistently tracking and following up on leads to meet quarterly sales goals
- Conducted in-person, phone, and email meetings to introduce Quest, pitch membership benefits, close deals, and onboard new members
- Built and maintained relationships with Oracle teams, driving prospect generation and conversion through member referral programs
- Led the Vendor Alliance program, collaborating with partners and influencers to foster membership growth
- Identified opportunities through industry events, conferences, and networking activities to expand the prospect pipeline
- Partnered with the marketing team to enhance onboarding and renewal processes for paid members
- Prepared proposals and presentations to nurture business opportunities and strategic partnerships
- Analyzed member feedback to identify trends, improve services, and introduce new offerings
Account Executive/Management
Quest Oracle Community
11.2016 - 04.2020
- Managed sales and fulfillment of contracted inventory for 50+ vendor partners, ensuring successful delivery and client satisfaction
- Developed and executed targeted sales strategies to achieve revenue goals for in-person and virtual events
- Created tailored presentations and proposals to grow existing business and cultivate new opportunities
- Oversaw exhibit and sponsorship sales at conferences, serving as the primary point of contact for client relationships and event participation
Project Consultant
Big Ass Solutions
04.2013 - 09.2016
- Solely managed projects ranging from $25,000 to $1 million within assigned territory
- Generated new and repeat sales by providing product specifications and recommendations to architects, engineers, contractors, and end-users
- Negotiated bids and provided quotes to maximize sales opportunities
- Reviewed construction documents to ensure correct product requests
- Educated contractors on product features and benefits to ensure satisfaction
Education
Associate Degree - Business Management
Kentucky College of Business
01.1999
Skills
- Collaboration & Relationship Management
- Client Loyalty & Retention
- Attention to Detail
- Guest Experience & Event Coordination
- Operational Efficiency & Time Management
- Revenue Growth & Business Development
- Sales Leadership & Strategy
- CRM Software Expertise (Salesforce/Fonteva)
- Microsoft Office Suite Proficiency
Timeline
Community Engagement Manager
Quest Oracle Community
04.2020 - 01.2025
Account Executive/Management
Quest Oracle Community
11.2016 - 04.2020
Project Consultant
Big Ass Solutions
04.2013 - 09.2016
Supervisor Liaison
Seasons Catering & Special Events
01.1997 - Current
Associate Degree - Business Management
Kentucky College of Business
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