Summary
Work History
Overview
Education
Skills
References
Timeline
Generic
Kimberlee Mcnay

Kimberlee Mcnay

Erlanger

Summary

Resourceful Order Picker familiar with quality control and organizing packages. Team player consistently selected to mentor new warehouse employees. Recognize

Need for meeting quotas, deadlines, and quality standards.

.

Experienced professional with a solid background in food service. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Work History

Order Picker

AVI Foodsystems
Hebron, KY
09.2023 - 06.2025
  • Constructed boxes and packed items meticulously to guarantee secure shipment.
  • Regularly inspected equipment for proper functioning and cleaned it after each use.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Collaborated with team members to complete picking tasks quickly and efficiently.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Greeted store customers and discussed needs.
  • Worked with customers to pack items according to specific desires and requirements.
  • Recorded daily activities for inventory control.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Safely and securely loaded items to prevent damage during transport.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Interacted with guests in friendly and knowledgeable way.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Stocked shelves to match planogram images and instructions.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Prepared and checked outbound shipments for accuracy.
  • Greeted customers and directed to requested products.
  • Kept work areas neat, clean and free from debris.
  • Stocked designated items on shelves, end caps and displays.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Followed orders precisely for correct items, sizes and quantities.
  • Managed timely and effective replacement of damaged or missing products.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Supervised and trained new staff in performing census.
  • Transported merchandise pallets to move in warehouse.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Conducted interviews by following stringent guidelines and confidentiality laws.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Picked and packed order items.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
  • Pre-assembled containers to be easily selected by packing associates.

Warehouse Specialist, Trainer

, Qualis
Florence
03.2008 - 06.2019
  • Processed customer orders for shipment or delivery.
  • Responded quickly to customer inquiries regarding availability of stock items.
  • Ensured compliance with safety regulations while working in the warehouse.
  • Coordinated with outside vendors concerning deliveries and pickups.
  • Participated in physical inventories as required by management.
  • Provided training to new employees on safe operation of material handling equipment.
  • Assisted with loading and unloading trucks using appropriate equipment.

Food Server, Bartender, Handle Money,

rugby bar and grill
Florence
05.1992 - 06.2002
  • Greeted guests in a friendly and welcoming manner.
  • Promoted additional menu items or specialty drinks through suggestive selling techniques.
  • Checked on customers during their meal to ensure they were satisfied with their dining experience.
  • Prepared tables for meals by setting up items such as linens, silverware, and glassware.
  • Brought food and beverages to the table in a timely manner.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Performed opening and closing duties such as counting money in register drawers or restocking supplies.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.
  • Informed customers of daily specials and menu changes.
  • Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.

Overview

33
33
years of professional experience

Education

High School Diploma -

Lloyld High School
Erlanger, KY
06-1978

Skills

  • Order picking
  • Equipment maintenance
  • Inventory management
  • Safety compliance
  • Shipping procedures
  • Customer service
  • Employee training
  • Cash handling
  • Menu planning
  • Food safety
  • Vendor relations
  • Performance evaluation
  • Staff scheduling
  • Order processing
  • Time management
  • Team leadership
  • Problem solving
  • Communication skills

References

References available upon request.

Timeline

Order Picker

AVI Foodsystems
09.2023 - 06.2025

Warehouse Specialist, Trainer

, Qualis
03.2008 - 06.2019

Food Server, Bartender, Handle Money,

rugby bar and grill
05.1992 - 06.2002

High School Diploma -

Lloyld High School
Kimberlee Mcnay