Kimberly Barber
Nancy
Summary
Looking to transition into new field, bringing skills developed in high-pressure emergency communication environment. Skilled in handling urgent situations with precision and maintaining clear, effective communication. Ready to apply problem-solving and quick decision-making abilities to new professional challenge. Looking to further my knowledge and experience while accomplishing my future career goals in Medical Reception, Medical Coding and Billing, and Associates Degree.
Overview
4
4
years of professional experience
Work History
Cafeteria Worker
Southwestern High School
03.2023 - 05.2025
- Cleaned and sanitized surfaces, tools, and equipment.
- Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
- Maintained high standards of hygiene and safety, conducting regular checks and adhering to health regulations.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
911 Dispatcher
Monticello Wayne County 911
10.2021 - 01.2023
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Maintained accurate records of all dispatched calls, ensuring proper documentation for future reference or legal proceedings.
- Improved response times with accurate call assessment and clear communication to first responders.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
Education
Certificate - Medical Receptionist Certification
Somerset Community College
Somerset, KY12-2025
Kentucky Public Safety Telecommunicator - Telecommunications
Department of Criminal Justice Training
Richmond08-2022
GED -
Clinton County High School
Clinton, KY02-2008
Skills
- Critical thinking
- Active listening
- Stress tolerance
- Problem-solving
- Information gathering and relay
- Call management
- Information documentation
- Verbal and written communication
- Multitasking and prioritization
- Dependable and responsible
- Telephone etiquette
- Teamwork
- Time management
- Adaptability and flexibility
- Organizational skills
Timeline
Cafeteria Worker
Southwestern High School
03.2023 - 05.2025
911 Dispatcher
Monticello Wayne County 911
10.2021 - 01.2023
Certificate - Medical Receptionist Certification
Somerset Community College
Kentucky Public Safety Telecommunicator - Telecommunications
Department of Criminal Justice Training
GED -
Clinton County High School
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