Summary
Overview
Work History
Education
Skills
Certification
References
Technical Skills
Affiliations
Accomplishments
Timeline
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KIMBERLY BEELER

Lebanon Junction

Summary

Experienced IT professional with over 13 years in remote and hybrid environments, specializing in IT storage infrastructure, virtualization, cloud technologies, security, and enterprise data management. Proven expertise in designing, implementing, maintaining complex SAN and data backup systems. Strong problem-solving skills, collaboration with cross-functional teams, and a track record of delivering efficient and scalable solutions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Systems Analyst

MetroHealth
06.2022 - Current
  • Manage IAM administration and Active Directory.
  • Provide technical support and administer Microsoft Office 365.
  • Utilize SolarWinds for system monitoring and Giva for ticket management.
  • Work with Agile methodologies and support Citrix and Epic environments.
  • Deploy system upgrades via Software Center.

Help Desk Administrator

Involta
03.2022 - 06.2022
  • Company Overview: Supporting Avient
  • Monitored applications, IBM Workload Manager, and VMware hosts.
  • Managed backup restores using Tivoli and oversaw power outage responses.
  • Handled ticketing and incident management within ServiceNow.
  • Supporting Avient

Help Desk Administrator

Crowd Staffing
10.2019 - 06.2020
  • Company Overview: Supporting Radial
  • Provided printer and customer support.
  • Managed tickets and implemented change controls in ServiceNow.
  • Oversaw vendor scheduling for system upgrades and repairs.
  • Administered network switches and performed break-fix tasks.
  • Supporting Radial

Contract Systems Engineer

VSoft Consulting
04.2019 - 05.2019
  • Company Overview: Supporting Appress
  • Worked with Linux/MacOS, PostgreSQL, Ruby on Rails, AWS, and GitHub.
  • Utilized Jira for ticket tracking and project management.
  • Supporting Appress

System Administrator – Storage

Louisville Water Company
05.2017 - 11.2018
  • Managed IT procurement, vendor relations, and project management.
  • Administered SAN infrastructure, Pure Storage, Networker 9.2, and VMware.
  • Led disaster recovery initiatives and provided backup administration.
  • Designed storage system architecture and led technical training.

Senior Storage Administrator

Norton Healthcare
12.2011 - 10.2016
  • Managed enterprise backup solutions, including EMC Networker, Avamar, and DataDomain.
  • Administered EMC storage systems (VNX, Clariion, Symmetrix, VMAX).
  • Monitored and troubleshot Cisco, McData, and Brocade SAN switches.
  • Led technical training, system upgrades, and compliance initiatives.

Customer Engineer

EMC Corporation
03.2007 - 12.2011
  • Installed, upgraded, and performed maintenance on EMC storage solutions.
  • Managed Cisco and Brocade switch configurations and troubleshooting.
  • Delivered customer training and collaborated with enterprise IT teams.

Education

Master’s Degree - Program Management

American InterContinental University
Schaumburg, IL
01.2009

Bachelor’s Degree - Information Technology

American InterContinental University
Schaumburg, IL
01.2006

Associate’s Degree - Business Administration

American InterContinental University
Schaumburg, IL
01.2004

Skills

  • SAN Administration
  • Tivoli
  • Networker
  • Pure Storage
  • Isilon
  • XtremIO
  • VMware
  • AWS
  • Private Cloud Solutions
  • Hybrid Cloud Solutions
  • Public Cloud Solutions
  • Firewalls
  • Intrusion Prevention
  • Compliance Monitoring
  • Active Directory
  • Microsoft Office 365
  • Citrix
  • Epic
  • SolarWinds
  • ServiceNow
  • Giva
  • Jira
  • Linux
  • MacOS
  • PostgreSQL
  • MSSQL
  • Ruby on Rails
  • GitHub

Certification

  • EMC Proven Professional – Storage Certification which is expired.
  • Cisco Networking Training (Semester 1 & 2)
  • NCTI Computers and Broadband Modems
  • IT Security & Compliance Training
  • Notary Public – Kentucky (expired)

References

Available upon request.

Technical Skills

SAN Administration, Tivoli, Networker, Pure Storage, Isilon, XtremIO, VMware, AWS, Private/Hybrid/Public Cloud Solutions, Firewalls, Intrusion Prevention, Compliance Monitoring, Active Directory, Microsoft Office 365, Citrix, Epic, SolarWinds, ServiceNow, Giva, Jira, Linux, MacOS, PostgreSQL, MSSQL, Ruby on Rails, GitHub

Affiliations

I love to make jewelry, crochet and create beautiful things using sublimation. I also like to dabble with Xcode and Swift to create Apple IOS apps.

Accomplishments

I wrote a book and published it on Amazon called Child Support for better or worse.

Timeline

Systems Analyst

MetroHealth
06.2022 - Current

Help Desk Administrator

Involta
03.2022 - 06.2022

Help Desk Administrator

Crowd Staffing
10.2019 - 06.2020

Contract Systems Engineer

VSoft Consulting
04.2019 - 05.2019

System Administrator – Storage

Louisville Water Company
05.2017 - 11.2018

Senior Storage Administrator

Norton Healthcare
12.2011 - 10.2016

Customer Engineer

EMC Corporation
03.2007 - 12.2011

Master’s Degree - Program Management

American InterContinental University

Bachelor’s Degree - Information Technology

American InterContinental University

Associate’s Degree - Business Administration

American InterContinental University
KIMBERLY BEELER