Dedicated Lead Caregiver at Beehive Assisted Living, skilled in dementia care and compassionate communication. Enhanced patient well-being through strong relationships and effective emotional support. Mentored junior staff, fostering confidence in high-pressure situations while ensuring safety through proactive risk assessments. Committed to maintaining dignity during personal hygiene assistance and meal preparation.
Overview
8
8
years of professional experience
Work History
Lead Caregiver
Beehive Assisted Living
08.2021 - Current
Maintained strict confidentiality regarding sensitive patient information in compliance with HIPAA regulations and professional ethics.
Boosted patient morale by fostering strong relationships built on trust, empathy, and open communication.
Facilitated smooth transitions between shifts by preparing detailed handover notes outlining critical information about each patient''s status.
Managed daily schedules for multiple patients, ensuring timely medication administration and adherence to medical advice.
Provided timely assistance with personal hygiene tasks such as bathing, grooming, dressing, maintaining dignity and respect throughout the process.
Mentored junior caregivers, helping them develop essential skills and confident decision-making abilities in high-pressure situations.
Increased safety measures by conducting risk assessments and promptly implementing necessary precautions in the home environment.
Loan Officer , Teller, Account Opener, Downloads
Doerun Federal Credit Union
08.2017 - 08.2020
Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
Maintained strict confidentiality of bank records and client information.
Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
Submitted loan applications to underwriter for verification and recommendations.
Examined customer loan applications for loan approvals and denials.
Developed strong relationships with customers through high levels of customer service.
Originated, reviewed, processed, closed, and administered customer loan proposals.
Assisted customers in understanding loan terms and conditions to make informed decisions.
Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
Monitored loan repayments and followed up on delinquent accounts, minimizing non-performing assets.