Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Rollins

Covington

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Travel centers of america kfc
Walton
09.2025 - Current
  • Assisted customers with menu inquiries and order placements.
  • Managed cash register operations and processed customer transactions.
  • Resolved customer complaints and provided effective solutions promptly.

Server

The Madison Event Center
Covington
03.2023 - 05.2025
  • Served food
  • Passed wine
  • Handled a high volume of customers regularly
  • Welcomed guests as they arrived

Crew Member/Cashier

Sinkula Investments DBA Wendy's
Covington
03.2023 - 04.2024
  • Drive Thru
  • Front Runner
  • Cashier

Dishwasher

Salyers Group
Covington
03.2023 - 04.2023
  • Washed dishes

Drive Thru Attendant

Frischs Big Boy
Dry Ridge
07.2021 - 02.2022
  • Took and filled orders

Education

GED -

Skills

  • Cash Handling
  • Food Service
  • Customer Service
  • Host/Hostess
  • Serving Experience
  • Restaurant Experience
  • Cleaning Experience
  • Cashiering
  • Communication Skills
  • Coffee Experience
  • Busser
  • POS

Timeline

Customer Service Representative

Travel centers of america kfc
09.2025 - Current

Server

The Madison Event Center
03.2023 - 05.2025

Crew Member/Cashier

Sinkula Investments DBA Wendy's
03.2023 - 04.2024

Dishwasher

Salyers Group
03.2023 - 04.2023

Drive Thru Attendant

Frischs Big Boy
07.2021 - 02.2022

GED -

Kimberly Rollins