Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Smith

Cave City

Summary

Dynamic General Manager at Triumph Energy with a proven track record in leadership development and operations management. Successfully increased sales through strategic initiatives while fostering a collaborative team environment. Skilled in problem resolution and efficient multitasking, ensuring high employee satisfaction and strong client relationships.

Diligent [Desired Position] with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

20
20
years of professional experience

Work History

General Manager

Triumph Energy
02.2019 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Head Server

Stingray Grill
06.2021 - 06.2022
  • Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
  • Increased restaurant revenue by upselling menu items and promoting daily specials.
  • Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.

Food Service Manager

Newcomb Oil
03.2015 - 02.2019
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.

Server

Cheddars Casual Cafe
06.2011 - 04.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Lead Server Trainer

Logan's Roadhouse
06.2011 - 04.2015
  • Increased staff retention through effective communication and fostering a positive work environment.
  • Maintained up-to-date knowledge on industry trends and best practices in order to continually update training methods.
  • Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.

Server

Cracker Barrel
01.2009 - 04.2011
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Corner Cafe
01.2005 - 08.2009
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Education

Associate of Applied Science - Radiography

Southern Kentucky Community And Technical College
Bowling Green, KY
12-2026

High School Diploma -

Caverna High School
Horse Cave, KY
05-2009

Skills

  • Leadership development
  • Effective problem-solving
  • Workflow coordination
  • Collaborative team member
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Problem resolution
  • Leadership and team building
  • Operations management
  • Team player
  • Customer relations

Timeline

Head Server

Stingray Grill
06.2021 - 06.2022

General Manager

Triumph Energy
02.2019 - Current

Food Service Manager

Newcomb Oil
03.2015 - 02.2019

Server

Cheddars Casual Cafe
06.2011 - 04.2015

Lead Server Trainer

Logan's Roadhouse
06.2011 - 04.2015

Server

Cracker Barrel
01.2009 - 04.2011

Server

Corner Cafe
01.2005 - 08.2009

Associate of Applied Science - Radiography

Southern Kentucky Community And Technical College

High School Diploma -

Caverna High School

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Kimberly Smith