Kimberly Spalding
Lebanon
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
11
11
years of professional experience
1984
1984
years of post-secondary education
Work History
Bank Teller
Forcht Bank
Campbellsville
2019.01 - Current
- Processed customer transactions efficiently and accurately daily.
- Assisted customers with account inquiries and provided product information.
- Managed cash drawer and ensured balanced transactions throughout the day.
- Educated customers on banking products and services to enhance their experience.
- Maintained compliance with bank policies and procedures during all transactions.
- Trained new tellers on operational procedures and customer service expectations.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
Accounts Payable Specialist
TG Kentucky
Lebanon
2014.10 - 2015.10
- Processed vendor invoices accurately and timely for TG Kentucky.
- Maintained organized records of payments and transactions within the accounting system.
- Assisted in reconciling supplier statements and resolving discrepancies efficiently.
- Managed purchase orders and matched them with corresponding invoices effectively.
- Communicated with vendors to address inquiries regarding payments and billing issues.
- Supported month-end closing activities by providing necessary documentation for accounts payable.
- Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
- Handled high-volume invoice processing with minimal supervision.
- Assisted with month-end closing activities related to accounts payable.
- Maintained accurate records of payments made to vendors.
- Prepared checks for mailing or electronic payment processing.
- Coded invoices to maintain organized and accurate records.
- Reconciled vendor statements on a monthly basis.
- Generated weekly aging reports for management review.
- Prepared 1099 forms at the end of each fiscal year as required by law.
Education
Fairdale High School
Fairdale, KYSkills
- Cash handling
- Customer service
- Account management
- Fraud detection
- Balancing till
Timeline
Bank Teller
Forcht Bank
2019.01 - Current
Accounts Payable Specialist
TG Kentucky
2014.10 - 2015.10
Fairdale High School