Kimbery Frakes
Elizabethtown
Summary
Accomplished professional with strong skills in sales operations and goal orientation. Known for implementing innovative marketing campaigns and enhancing team performance through effective mentorship, contributing to sustained revenue growth.
Overview
35
35
years of professional experience
Work History
Area Director of Sales
Gibson Hospitality Ventures
Elizabethtown, KY
01.2018 - Current
- Developed and executed regional sales strategies to enhance market penetration and revenue growth.
- Led cross-functional teams to implement innovative marketing campaigns, driving brand awareness and customer engagement.
- Analyzed market trends and competitor activities to inform strategic planning and sales forecasts.
- Mentored sales managers, fostering professional development and enhancing team performance across multiple locations.
Owner/Operator
J & E Investments
Elizabethtown, KY
03.1998 - 01.2018
- Managed daily operations, ensuring quality service and customer satisfaction.
- Developed strategic marketing plans to enhance brand visibility and drive revenue growth.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Implemented process improvements to streamline workflows and increase operational efficiency.
Front Office Manager
Galt House Hotel & Suites
Louisville, KY
01.1991 - 03.1998
- Managed front office operations, ensuring efficient guest check-in and check-out procedures.
- Supervised front desk staff, providing training and support to enhance service quality.
- Implemented process improvements, streamlining communication between departments for better guest experience.
- Resolved guest complaints promptly, maintaining high satisfaction levels and positive reviews.
Education
Associate of Science - Hospitality And Tourism Management
Associated Schools, Inc
Miami, FL05-1986
Skills
- Sales technology
- Key account growth
- Sales operations
- Sales presentations
- Market Analysis
- Goal Oriented
- Networking
- Negotiation
Accomplishments
Director of Sales of the Year 2022
Sales Servant Leader of the Year 2023
Sales Servant Leader of the Year 2025
Timeline
Area Director of Sales
Gibson Hospitality Ventures
01.2018 - Current
Owner/Operator
J & E Investments
03.1998 - 01.2018
Front Office Manager
Galt House Hotel & Suites
01.1991 - 03.1998
Associate of Science - Hospitality And Tourism Management
Associated Schools, Inc
Director of Sales of the Year 2022
In a field of 14 Director of Sales, I was awarded the top honor of leading DOS of the Year in 2022.