KISAN GURUNG
George Town,Windsor park
Summary
Motivated and hardworking Food and beverage employee seeking challenging new role in fast-paced environment. Ready to bring skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time management abilities.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Kitchen Porter
Palm heights
George Town , West Bay
2023.06 - Current
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
- Verified adequate levels of produce and ingredient supplies, restocking low items to maintain kitchen operations.
- Assisted senior kitchen teams with ingredients preparation, enabling readiness for next service.
Marketing Consultant
DXN International .
kathmandu , Bagmati
2018.01 - 2023.06
- Led digital marketing campaigns and initiatives, helping clients to boost sales levels by up to 100%.
- Planned and managed specific products+ corporate events, including annual awards programme and seminars.
- Developed strategic marketing plans for 300+ clients across Nepal.
- Facilitated strategic decision-making by compiling detailed marketing reports, using Social Media.
- Optimised brand storytelling, supporting development of high-quality marketing content and collateral.
- Maximised efficiencies by creating enhanced communication channels across department.
- Used research techniques to accurately determine customer needs and preferences.
Banquet Server
Soltee Crown Plaza
Kathmandu , Bagmati
2020.04 - 2023.05
- Enabled efficient setup and breakdown for 300 banquets, attended by 300+ guests.
- Optimise transition between functions, cleaning space after banquet completion and verifying equipment and supplies were stored and restocked.
- Smoothened operations during peak hours, providing efficient support to accommodate staff shortages.
- Maintained a safe environment for staff and guests, promptly reporting accidents and near-accidents to Banquet Manager.
- Consistently exceeded guest expectations maintaining meticulous knowledge of menu items.
- Prevented service disruptions, ensuring banquet storeroom was constantly stocked with sufficient food supplies.
- Sprayed used crockery and cutlery items with hot water to loosen and remove food residue ahead of washing.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Completed daily opening and closing checklists, ensuring department cleanliness and security.
Food and beverage Internship
Crown Plaza kathmandu
kathmandu , bagmati
2018.03 - 2019.04
- Food and Beverage training in 5 different outlets.
Education
Certificate of Higher Education - Management
Denilinda
Shillong, India 2011.07 - 2016.02
Higher Diploma - Hotel management
INT School of Tourism and Hotel Management
Kathmandu, Nepal 2017.02 - 2019.03
Skills
- Restaurant industry expertise
- Service management
- Conflict resolution
- Event coordination
- Food running
- Strong client relations
- Team collaboration
- Team standards
- Health and safety expertise
- Stocking and replenishing
Languages
English
Upper intermediate
Timeline
Kitchen Porter
Palm heights
2023.06 - Current
Banquet Server
Soltee Crown Plaza
2020.04 - 2023.05
Food and beverage Internship
Crown Plaza kathmandu
2018.03 - 2019.04
Marketing Consultant
DXN International .
2018.01 - 2023.06
Higher Diploma - Hotel management
INT School of Tourism and Hotel Management
2017.02 - 2019.03
Certificate of Higher Education - Management
Denilinda
2011.07 - 2016.02
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