Kloe Sexton
Stamping Ground
Summary
Skilled in customer service with six years of experience. Work well individually or in a team environment. Have a strong desire to learn new skills, knowledge and experiences.
Overview
6
6
years of professional experience
Work History
Collections Agent
Adeco (department Of Revenue)
04.2024 - Current
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance.
Customer Service Representative
Ups Store
06.2023 - 03.2024
- Answered constant flow of customer calls with minimal wait times.
- Responsible for daily deposits.
- Scanned daily documents.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Filed paperwork daily.
- Updated service software with customer information.
- Resolved shipping delays and issues.
- Notarized documents.
- Answered company emails.
- Inventory of office supplies.
Manager
MOD Pizza
10.2018 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Responsible for making weekly schedules.
- Maintained professional, organized, and safe environment for employees and patrons.
- Responsible for weekly ordering stalk.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed daily deposits.
Education
High School Diploma -
Great Crossing High School
Georgetown, KY2020
Skills
- Payment Arrangement
- Collections processing
- Account Management
- Multi tasking
- Collections
- Problem solving
- Detail oriented
- New Hire Training
- Customer service
- Sales experience
- Supply Ordering
Timeline
Collections Agent
Adeco (department Of Revenue)
04.2024 - Current
Customer Service Representative
Ups Store
06.2023 - 03.2024
Manager
MOD Pizza
10.2018 - 06.2023
High School Diploma -
Great Crossing High School
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