Krista Davis
Fairdale
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Aquatics Director
YMCA Of Greater Louisville
Louisville
08.2021 - Current
- Supervised daily operations of aquatic programs and activities.
- Developed safety protocols to ensure a secure environment for all participants.
- Organized community outreach events to promote aquatic programs and engagement.
- Trained staff on emergency response procedures and first aid techniques.
- Resolved customer issues in a timely manner while providing excellent customer service.
- Collaborated with outside vendors when purchasing new equipment or supplies for the facility.
- Conducted lifeguard, swim lesson instructor and safety certification training.
- Reviewed accident reports submitted by staff members in order to identify areas needing improvement.
- Evaluated performance of all personnel involved in operations of aquatic facility.
- Integrated member-service and engagement strategies to expand program enrollment and participation.
- Ensured adherence to local health codes related to pools and spas.
- Served as a liaison between aquatics staff and other departments within organization.
- Maintained records regarding attendance levels, program participants, financial data, inventory levels.
- Developed and implemented aquatic programs to meet the needs of all age groups.
- Assisted with the operation and maintenance of pool equipment, including pumps, filters, and chemical feed systems.
- Attended conferences or workshops related to job duties as Aquatic Director.
- Documented aquatic staff disciplinary action and implemented corrective plans.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
- Interviewed and hired associates to fill staff vacancies.
- Calculated and recorded department expenses and revenue.
Lifeguard and Swim Instructor
YMCA Of Greater Louisville
Louisville
05.2016 - Current
- Provided first aid and emergency response during aquatic incidents as necessary.
- Maintained cleanliness of pool area and inspected equipment regularly.
- Educated patrons about water safety rules and healthy swimming practices.
- Assisted in organizing community swim events and activities at YMCA locations.
- Performed emergency rescues when necessary.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Filled out incident and accident reports and submitted to supervisor.
- Provided assistance to swimmers of varying skill levels.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Instructed swim classes for various age groups and skill levels.
- Developed lesson plans to enhance swimming techniques and safety awareness.
- Monitored participant progress and provided constructive feedback to individuals.
- Trained new instructors on teaching methods and safety protocols.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Attended staff meetings and training sessions related to teaching methods and safety practices.
- Updated records of attendance, skill levels achieved and other relevant information for each student.
- Created strategies to help meet needs of mentally and physically challenged swimmers.
- Resolved conflicts between swimmers while maintaining a professional demeanor.
- Maintained physical endurance and agility for optimal job performance.
Food Service Worker
Boy Scouts of America
Louisville
05.2021 - 08.2021
- Prepared and served meals to youth and volunteers at outdoor events.
- Maintained cleanliness and organization of kitchen and dining areas.
- Managed inventory of food supplies, ensuring freshness and availability.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Performed variety of duties related to food service.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Maintained professional demeanor during interactions with customers and co-workers.
- Acquired new skills to support team and further accommodate customer needs.
- Assisted with unloading deliveries from suppliers into storage areas.
- Monitored inventory to keep adequate stock of food items and supplies.
- Coordinated with suppliers to ensure timely delivery of fresh ingredients.
- Rotated inventory to reduce waste and optimize freshness.
Surgical Technologist
Dr. Julene B. Samuels
Louisville
02.2020 - 05.2021
- Assisted surgeons by preparing surgical instruments and maintaining sterile fields.
- Operated sterilization equipment to ensure all instruments met safety standards.
- Communicated effectively with surgeons, nurses, anesthesiologists, and scrub techs while performing duties in the OR environment.
- Assisted in positioning patients on operating table and covered them with sterile drapes.
- Observed aseptic technique and infection control protocols at all times.
- Cleansed and disinfected operating rooms after procedures were completed.
- Provided support services such as stocking supplies in OR rooms or restocking carts between cases.
- Sterilized medical equipment and properly handled contaminated materials.
- Maintained surgical areas and oversaw inventory management.
- Collaborated with vendors and service providers to coordinate required services and equipment.
- Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies and disposing of waste.
Verification Specialist
Parx Solutions
Louisville
10.2018 - 03.2020
- Reviewed verification documents for accuracy and compliance with company standards.
- Collaborated with cross-functional teams to resolve discrepancies in data.
- Trained new team members on verification processes and best practices.
- Utilized specialized software to track and manage verification workflows.
- Communicated effectively with clients regarding verification status and requirements.
- Reviewed incoming documents for completeness, accuracy, and compliance with established standards.
- Navigated through multiple online systems to obtain documentation.
- Monitored and tracked the status of pending insurance verifications and authorizations.
- Liaised with insurance companies to obtain pre-authorizations for procedures and medications.
- Managed multiple tasks and priorities in a high-volume, fast-paced environment.
- Developed and maintained professional relationships with insurance representatives.
Frontline Supervisor
United Parcel Service, UPS
Louisville
08.2007 - 10.2018
- Supervised daily operations to ensure package delivery met service standards.
- Trained and mentored new team members on safety procedures and workflows.
- Ensured compliance with safety regulations through regular inspections and audits.
- Collaborated with cross-functional teams to streamline operational workflows and enhance service quality.
- Managed payroll processing activities including timecard entry, leave requests, overtime authorization.
- Assigned tasks to employees while supervising daily operations and task completion.
- Reviewed employee performance regularly and set goals to improve efficiency and productivity.
- Implemented new technologies or systems as needed to increase operational efficiency.
- Assigned tasks to team members based on their skillset and experience level.
- Provided technical assistance when necessary to troubleshoot equipment or software issues.
Education
Bachelor of Science - Business - Healthcare Management
Sullivan University
Louisville, KY 08.2016 - 10.2019
Associate of Applied Science - Surgical Technology
Brown Mackie College
Louisville, KY 08.2010 - 09.2013
Skills
- Organizational skills
- Vendor relations
- Self motivation
- Task prioritization
- Strategic planning
- Financial reporting
- Analytical skills
- Decision-making
- Adaptability
- Coaching and mentoring
- Reliability
- Multitasking capacity
- Customer service
- Conflict resolution
- Collaboration skills
- Problem solving
- Time management
- Budget administration
- Effective communication
- Quick learner
- Advanced skills in Microsoft and Adobe
- Flexible and Dependable
Certification
CPR/First Aid/O2 certified
Timeline
Aquatics Director
YMCA Of Greater Louisville
08.2021 - Current
Food Service Worker
Boy Scouts of America
05.2021 - 08.2021
Surgical Technologist
Dr. Julene B. Samuels
02.2020 - 05.2021
Verification Specialist
Parx Solutions
10.2018 - 03.2020
Bachelor of Science - Business - Healthcare Management
Sullivan University
08.2016 - 10.2019
Lifeguard and Swim Instructor
YMCA Of Greater Louisville
05.2016 - Current
Associate of Applied Science - Surgical Technology
Brown Mackie College
08.2010 - 09.2013
Frontline Supervisor
United Parcel Service, UPS
08.2007 - 10.2018