Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
17
17
years of professional experience
Work History
Registered Nurse
Baptist Health Deaconess Madisonville
01.2016 - Current
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Food and Nutrition Supervisor
Baptist Health Hospital
07.2008 - 01.2016
Led a team of kitchen staff to achieve efficient workflow and maintain high standards of cleanliness.
Took initiative to solve problems and recommended improvements to hospital food service procedures and interdepartmental processes.
Established and monitored staff schedules, made assignment sheets and monitored menus.
Collaborated with dietitians to create balanced meals suitable for patients with specific health conditions.
Handled customer complaints professionally, resolving issues promptly to ensure continued satisfaction.
Coordinated catering services for special events held at the facility or offsite locations as needed.
Ensured compliance with all applicable local, state, and federal regulations governing food service establishments within the facility's jurisdiction.
Assisted on tray line and prepared trays according to prescribed diets and patron requests.
Registered Nurse, Emergency Department at Baptist Health Deaconess MadisonvilleRegistered Nurse, Emergency Department at Baptist Health Deaconess Madisonville