Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Self-Care, Yoga, being with my children.
Timeline
Generic
Kristi Ray

Kristi Ray

Louisa

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Peer Support Specialist position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients. Hardworking Peer Support Specialist committed to coaching peers through life challenges. Develops customized plans for individual issues. Engaging and outgoing with strong communication skills. Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively. Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than 1 and a half years of sobriety and ready to help others reclaim lives through use of proper services. Empathetic Peer Support Specialist with proven to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Peer Support Specialist

Addiction Recovery Care
02.2024 - Current
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
  • Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Get one on one sessions with the women to better understand each and every one of them.
  • Helped the women in any way possible, always looking out for them and making sure they are doing okay and on the right track.
  • Enhanced client recovery by providing emotional support and practical guidance.
  • Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
  • Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
  • Maintained accurate documentation of client interactions, supporting case management efforts.
  • Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
  • Promoted a strengths-based approach for clients through active listening and empathy.
  • Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
  • Utilized motivational interviewing techniques to encourage clients to engage in healthy behaviors.
  • Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
  • Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Facilitated group counseling sessions to support and encourage client growth.
  • Developed treatment plans to help clients build self-confidence and resilience.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Designed safe and supportive environment for clients to discuss issues.
  • Adapted counseling techniques to best suit individual needs of each client.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Provided education on mental health topics and resources to clients.
  • Educated clients on dangers of substance abuse and prevention techniques.
  • Listened to clients' concerns and provided encouragement and support.
  • Supported individuals dealing with mental health and emotional issues.
  • Attended classes and seminars to enhance knowledge of equipment and operating systems.
  • Contributed to program improvement by conducting evaluations of service delivery methods and suggesting modifications based on client feedback.
  • Increased community awareness about mental health issues by participating in outreach events such as mental health fairs or informational presentations.
  • Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
  • Increased awareness of and supported participation in self-help and advocacy organizations.
  • Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
  • Facilitated peer support groups, creating a safe space for open discussion and shared experiences.
  • Encouraged self-care among peers by facilitating wellness workshops focused on stress reduction techniques like mindfulness exercises or yoga classes.

Sales Consultant

PINK
07.2022 - 11.2023
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Tanning Consultant

Sun Tan City
10.2019 - 03.2020
  • Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Increased salon revenue through upselling tanning packages and retail products to clients.
  • Fostered a welcoming atmosphere within the salon that encouraged repeat business from satisfied customers.
  • Maintained clean and stocked front counter area.
  • Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Exceeded monthly tanning product and membership sale quotas.
  • Participated in ongoing training sessions on product knowledge, sales techniques, and customer service best practices.
  • Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.
  • Improved customer satisfaction by providing personalized consultations and recommending appropriate tanning products.
  • Educated clients on skincare techniques to enhance their tanning results while preserving skin health.
  • Contributed to a positive work culture by collaborating with colleagues, sharing expertise, and actively participating in staff meetings.
  • Ensured compliance with state regulations by monitoring client usage of tanning equipment and enforcing age restrictions.
  • Boosted customer retention rate through proactive follow-up calls to remind clients of upcoming appointments or promotions.
  • Participated in team meetings and staff training sessions.
  • Preserved patient safety by following safety protocols.
  • Helped clients to maintain independence and quality of life.

Papenos Pizza Palmyra

LeRoy Tewelliger
02.2005 - 10.2007
  • Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
  • Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
  • Increased overall store sales through effective marketing strategies and promotional campaigns.
  • Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
  • Streamlined the order-taking process to reduce wait times for customers, resulting in higher repeat business.

Education

Associate of Science - Public Health And Human Services

Sullivan University
Lexington, KY
10.2025

Skills

  • Peer Support Ethics
  • Recovery guidance
  • Boundary Setting
  • Substance abuse awareness
  • Self-Care Management
  • Problem-solving skills
  • Relationship-building skills
  • Behavioral Health Knowledge
  • Stress reduction techniques
  • Motivational Interviewing
  • Leadership skills
  • Wellness Recovery Action Plan
  • Relapse Prevention
  • Empathy Development
  • Communication abilities
  • Effective collaboration and interaction
  • Relationship cultivation
  • Recovery planning
  • Resource Navigation
  • Interpersonal abilities
  • Providing direction
  • Family Assistance
  • Emotional Support
  • Documentation And Reporting
  • Group facilitation
  • Coping Methods
  • Support Group Facilitation
  • Treatment Plans
  • Crisis Management
  • Crisis Intervention
  • Decision-Making
  • Needs Assessment
  • Care Planning
  • Patient Advocacy
  • Positive patient experiences

Accomplishments

  • Achieved making the Dean's List by completing myschooling with accuracy and efficiency.

Certification

Kentucky Peer Support Specialist

  • Certified Peer Support Specialist Addiction Recovery Care [February to present]

Self-Care, Yoga, being with my children.

     I know that self-care is very important for my recovery, and that I always have to remember this along with where I came from. I also have to share the "lived experience" with my clients, which also helps me because it reminds me of where I use to be, and NEVER want to be again. I want to help my clients with everything in me, in any way, shape, or form so that they know they always have some kind of support. They always need to feel that from somewhere, and I will always be that person for them...that is my job. This is also apart of my self-care, is knowing that I am doing my job to the fullest and giving it all I have got. I want to freely give to someone what was so freely given to me, and that was my LIFE again.

     Yoga is a huge part of my self care because it helps me to re-center and tune the thoughts out when things become stressful at work, or at home, or I just want to exercise. I love Yoga because it has taught me so much about myself and my needs as an individual. There is no better feeling than being in tune with your own body, mind, spirit, and soul.

     Being with my children is another aspect of my self-care because there was a time I did not get to see my children, and that kind of pain is crippling to the body. Just knowing that I always will have them, and I will do my best to be the best mom in the world means everything to me. Yes, I was very selfish, and more about myself than my kids in my active addiction days, but now I would do anything in the world for my two boys, and know the true meaning of unconditional love. With what I have put both of my children through, and they still love me, I will never understand but forever grateful for it and my life today.


Timeline

Peer Support Specialist

Addiction Recovery Care
02.2024 - Current

Sales Consultant

PINK
07.2022 - 11.2023

Tanning Consultant

Sun Tan City
10.2019 - 03.2020

Papenos Pizza Palmyra

LeRoy Tewelliger
02.2005 - 10.2007

Associate of Science - Public Health And Human Services

Sullivan University
Kristi Ray