Kristin Blevins
Danville
Summary
Qualified Retail Branch Manager with solid history of managing bank operations and leading teams to achieve financial goals. Proven track record in enhancing customer satisfaction and streamlining processes. Demonstrated leadership and decision-making abilities in dynamic environments.
Overview
8
8
years of professional experience
Work History
Retail Branch Manager
Farmers National Bank of Danville
02.2025 - Current
- Managed daily banking operations to ensure exceptional customer service and efficient workflow.
- Assisted in developing branch sales strategies to enhance product offerings and increase revenue.
- Trained new staff on banking procedures, compliance protocols, and customer interaction best practices.
- Monitored cash flow and transactions to maintain accuracy and security within the branch.
- Implemented operational improvements that streamlined processes and reduced wait times for customers.
- Supported branch marketing initiatives by promoting financial products through community outreach efforts.
- Built strong relationships with clients to foster loyalty and encourage long-term banking partnerships.
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
Head Teller
Farmers National Bank
04.2017 - 02.2025
- Managed daily cash transactions and ensured accuracy in balancing cash drawers.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Trained new tellers on operational procedures and compliance standards.
- Monitored teller performance to maintain adherence to bank policies and regulations.
- Assisted in preparing reports for management on branch activities and performance metrics.
- Implemented best practices for cash handling to minimize discrepancies and losses.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Replenished ATM funds in empty canisters prior to validation process.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
Education
High School Diploma -
Boyle County High School
Danville, KYSkills
- Operational efficiency
- Branch administration
- Cash management
- Banking operations
- Customer service
Timeline
Retail Branch Manager
Farmers National Bank of Danville
02.2025 - Current
Head Teller
Farmers National Bank
04.2017 - 02.2025
High School Diploma -
Boyle County High School
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