Kristina Jodie-Ann Charles
George Town
Summary
Aiming to be a valuable asset at a renowned company, I thrive on utilizing strong interpersonal skills to effectively engage with clients. Goal is to continuously advance and maximize potential, while actively contributing to the company's growth and productivity.
Overview
20
20
years of professional experience
Work History
Janitor
Techniques Cleaning Company
06.2024 - 03.2025
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Checked in and stocked inventory throughout facility.
Acting Restaurant Manager
Restaurant Associated Limited
07.2023 - 11.2023
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Assist. Manager
Restaurant Associated Limited
09.2019 - 06.2023
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Supervisor
Restaurant Associated Limited
01.2017 - 08.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
Crew
Restaurant Associated Limited
07.2017 - 10.2017
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
- Cleaned and maintained all areas of restaurant to promote clean image.
Cashier
K and K Enterprise
01.2005 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Education
Clarendon College
06.2009
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Rock River Primary School
01.2017
Skills
- Strong interpersonal skills
- Analytical reasoning
- Effective verbal communication
- Collaborative team member
- Effective relationship building
- Meticulous attention to detail
- Inventory management
- Stock inventory assessment
- End-of-shift cash reconciliation
- Managing front and back operations
Timeline
Janitor
Techniques Cleaning Company
06.2024 - 03.2025
Acting Restaurant Manager
Restaurant Associated Limited
07.2023 - 11.2023
Assist. Manager
Restaurant Associated Limited
09.2019 - 06.2023
Crew
Restaurant Associated Limited
07.2017 - 10.2017
Supervisor
Restaurant Associated Limited
01.2017 - 08.2019
Cashier
K and K Enterprise
01.2005 - 01.2017
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Rock River Primary School
Clarendon College
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