Kristy Ross
Clay City
Summary
Dynamic and detail-oriented receptionist with proven expertise at Foothills Health and Wellness. Excelled in enhancing client relations and efficiently managing appointment scheduling. Recognized for exceptional organization skills and effective communication, ensuring a welcoming environment and resolving customer issues promptly. Committed to maintaining high standards in office management and client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Foothills Health and Wellness
02.2017 - 05.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Powell County High School
Stanton, KYSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Verbal and written communication
- Appointment scheduling
- Greeting and seating clients
- File management
- Mail handling
- Office management
Certification
I am CPR Certified and had my TBSkin Test recently.
Timeline
Receptionist
Foothills Health and Wellness
02.2017 - 05.2025
Powell County High School
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