Krystal Goodwin
Owensboro
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
2
2
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification
Work History
Sales Associate
Goodwill Industries of Evansville Indiana
Owensboro
01.2024 - Current
- Assisted customers in locating desired items within the store.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Processed transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues in a timely manner.
- Participated in training sessions to improve product knowledge and sales techniques.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed soft lines quickly and properly to ensure that there's good clothing available for the customers
- Processed wares efficiently and correctly to ensure quick sales
- Run both soft lines and hard lines in their designated areas, so the customers can easily find and purchase our goods
- Train new incoming employees at the register, processing soft lines, and running. Answering any questions and ensuring they're able to perform the job properly
- Covering multiple breaks and assisted, as needed, the donor greeter position. Greeting customers, receiving donations, and inviting them to return
Education
Eureka Springs High School
Eureka Springs, ARSkills
- Customer service
- Sales techniques
- Point-of-sale operations
- Visual merchandising
- Team collaboration
- Employee training
- Cash handling
- Effective communication
- Attention to detail
- Customer engagement
- Positive and professional
- Listening skills
- Feedback implementation
- Point of sale operation
- Store opening and closing
- Guest relations
- Processing soft lines quickly
- Processing hard lines quickly
- Running and proper placement of inventory
Certification
- Completed and graduated GEM class, provided by Goodwill Industries
Timeline
Sales Associate
Goodwill Industries of Evansville Indiana
01.2024 - Current
Eureka Springs High School