Krystin Adams

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.
• Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
• Increased customer satisfaction by delivering friendly, personalized service during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
• Collected co-payments or full payments from customers.
• Reviewed and verified customer information and insurance provider information.
• Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
• Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
• Maintained drug inventory levels by ordering necessary medications and supplies.
• Coordinated verification and filling of more than 300 daily prescriptions in high-volume chain pharmacy environment.
• Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.
• Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
• Ensured medication safety with thorough verification of prescription orders and drug interactions.
• Managed opening and closing duties for pharmacy.
• Set up and modified patient profiles to include current medications and insurance details.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Counted and labeled prescriptions with correct item and quantity.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Strengthened immunization compliance by administering vaccines according to recommended schedules while educating patients on their importance.
• Managed immunization services by administering vaccines according to CDC guidelines and maintaining proper documentation.

No longer working here due to walgreens being shut down.

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.
• Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Counted, measured, and compounded medications following standard procedures.
• Communicated directly with doctors offices via telephone, fax and email.
• Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
• Reviewed and verified customer information and insurance provider information.
• Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
• Coordinated verification and filling of more than 300 daily prescriptions in high-volume pharmacy environment.
• Ensured medication safety with thorough verification of prescription orders and drug interactions.
• Supported pharmacists in compounding custom medications according to individual patient needs.
• Counted and labeled prescriptions with correct item and quantity.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Managed opening and closing duties for pharmacy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Supported effective disease prevention efforts through routine immunization administration and patient education regarding vaccine schedules.
• Strengthened immunization compliance by administering vaccines according to recommended schedules while educating patients on their importance.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Documented patient information and care activities in electronic health record.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.