Kyle Baker
Sonora
Summary
Dynamic delivery driver with a proven track record at Kerr Workplace Solutions, excelling in customer relationship management and effective communication. Expertly navigated routes to ensure timely deliveries while maintaining vehicle safety and cleanliness. Recognized for resolving customer inquiries professionally, enhancing satisfaction and loyalty. Proficient in Microsoft Excel for accurate record-keeping.
I am now looking to utilize my Business Administration degree in the field of study that I pursued in college.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Kerr Workplace Solutions
Elizabethtown
05.2019 - Current
- Navigated delivery routes efficiently to ensure timely package arrivals.
- Operated company vehicles safely while adhering to all traffic regulations.
- Loaded and unloaded packages carefully to prevent damage during transportation.
- Communicated with customers regarding delivery schedules and special requests.
- Maintained accurate delivery logs and records for inventory tracking.
- Collaborated with warehouse staff to streamline loading processes and minimize delays.
- Resolved customer inquiries and concerns professionally during deliveries.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Driver
Dip n Dots
Somerset
11.2018 - 04.2019
- Delivered ice cream products to various locations efficiently.
- Maintained vehicle cleanliness and operational readiness daily.
- Assisted in loading and unloading inventory for deliveries.
- Communicated with customers to ensure satisfaction during deliveries.
- Followed safety protocols while driving and handling products.
- Delivered goods and services to customers on time and in excellent condition.
- Documented daily mileage, gas, and other data.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Education
Bachelor of Science - Business Administration
Lindsey Wilson College
Columbia, KY05-1996
Skills
- Budget management
- Data analysis
- Accounting principles
- Customer relationship management
- Problem solving
- Attention to detail
- Financial analysis
- Risk assessment
- Effective communication
- Time management
- Conflict resolution
- Microsoft Excel expertise
- Accounts receivable management
- Bookkeeping
- Cash flow management
- Accounts payable management
- Credit analysis
References
References available upon request.
Timeline
Delivery Driver
Kerr Workplace Solutions
05.2019 - Current
Driver
Dip n Dots
11.2018 - 04.2019
Bachelor of Science - Business Administration
Lindsey Wilson College
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