Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Becknell

Nicholasville,KY

Summary

I am a graduated from Campbellsville University with a Bachelors Degree in Criminal Justice Administration. I am outgoing, motivated, and goal oriented. I am quick on my feet, can multitask, and catch on quickly to any new task given. I always have a positive attitude, I am very approachable and friendly while also being consistent and dependable. I am team orientated and posses a strong commitment to serve who i'm working for and with. I love and thrive in the fast pace environment and how everyday can turn into something new. My dream and passion is to serve others around me and help in any capacity I can if given the opportunity.

Overview

9
9
years of professional experience

Work History

Hardlines Manager

Dicks Sporing Goods
03.2023 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs. Manage over 40 people and increased sales 30% last QR.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

District Sales Manager in Training

GNC Live Well
07.2022 - 03.2023
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
  • Tracked weekly sales to develop detailed reports for senior leadership, using Software.
  • Resolved complex problems impacting sales management by implementing cost-effective strategies.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
  • Surpassed business sales targets by devising, deploying and optimizing Type sales strategies.
  • Grew KPI sales Number% by consistently meeting and exceeding quotas.
  • Aligned database systems with district goals by automating processes and eliminating preventable errors.

Canteen

Distribution Manager
06.2021 - 07.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Made all orders for the wear house to insure we had all the product needed for the customer.
  • Took inventory of a multi million dollar operation.
  • Helped insure all customers had all needs met a covered.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Store Manager

Feeders Supply
06.2020 - 06.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Trained new employees on proper protocols and customer service standards.

District Sales Manager in Training

General Nutrition Center
01.2018 - 06.2020
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
  • Tracked weekly sales to develop detailed reports for senior leadership, using Software.
  • Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
  • Resolved complex problems impacting sales management by implementing cost-effective strategies.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Grew KPI sales Number% by consistently meeting and exceeding quotas.
  • Developed and grew a team to be able to hit all metrics and develop future leaders in the company.
  • Developed and coached other leaders into promotions.

Key Carrying Sales Lead

DICK'S Sporting Goods
12.2016 - 01.2018
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Increased sales and customer satisfaction through personalized servicing.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Built strong client relationships and provided high value-adding services, resulting in increased company market share.
  • Increased profitability and built sales pipeline by leveraging multiple marketing channels and sales techniques.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed and maintained knowledge of current sales and promotions.
  • Performed inventory control procedures to manage stock.

Police Officer

RJ Corman Railroad Group
01.2015 - 12.2016
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Talked regularly with citizens and employees to establish rapport and become a familiar presence in area.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to prevent and detect railway crimes.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.

Education

Bachelor's Degree - Criminal Justice

Campbellsville University
Campbellsville, KY
12.2015

School Diploma -

West Jessamine High
05.2010

Skills

  • Typing
  • Microsoft Word
  • Customer service
  • Excel
  • Organizational skills
  • Microsoft Office
  • Emergency Calls
  • Customer Service and Assistance
  • Performance Goals
  • Key Relationships
  • Safety Improvements
  • Accident Scene Management
  • Patrol Procedures
  • Emergency Response
  • Evidence Collection and Evaluation
  • Criminal Law
  • Organized Crime Knowledge
  • Patrol Planning
  • Report Writing
  • Fingerprinting
  • Evidence Collection Protocols
  • Surveillance
  • Advanced Lethal Weapons
  • Conflict Resolution Tactics
  • Property Patrol
  • Cpr/First Aid Certified
  • De-Escalation Techniques

Timeline

Hardlines Manager

Dicks Sporing Goods
03.2023 - Current

District Sales Manager in Training

GNC Live Well
07.2022 - 03.2023

Canteen

Distribution Manager
06.2021 - 07.2022

Store Manager

Feeders Supply
06.2020 - 06.2021

District Sales Manager in Training

General Nutrition Center
01.2018 - 06.2020

Key Carrying Sales Lead

DICK'S Sporting Goods
12.2016 - 01.2018

Police Officer

RJ Corman Railroad Group
01.2015 - 12.2016

Bachelor's Degree - Criminal Justice

Campbellsville University

School Diploma -

West Jessamine High

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Kyle Becknell