Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Page

Manchester,KY

Summary

Customer service professional with 3+ years of experience in retail, food service, and sales environments. Adept at assisting customers, handling transactions, and maintaining product quality in fast-paced settings. Skilled in building positive customer relationships, working collaboratively with teams, and adapting to business needs. Strong ability to manage inventory, follow company procedures, and utilize digital tools to streamline operations. Dedicated to providing excellent service, ensuring customer satisfaction, and contributing to overall business success.

Overview

4
4
years of professional experience

Work History

Cake Decorator

Walmart
03.2023 - Current
  • Provide personalized customer service by taking custom cake orders and offering expert recommendations, serving an average of 30+ customers daily.
  • Assist customers with order pickups, confirming details and ensuring they receive their products as expected.
  • Utilize digital tools for inventory tracking and order management, helping streamline workflow.
  • Plan and execute bakery production, ensuring consistency in quality and decorative designs.
  • Decorate cakes and baked goods using various techniques, including piping, lettering, and floral designs.
  • Maintain food safety and sanitation standards while handling bakery items and equipment.
  • Prepare for seasonal sales peaks (e.g., holidays, graduations) by ensuring high-demand items are ready.

Retail Associate

Build-A-Bear
08.2020 - 05.2023
  • Provided friendly and engaging customer service, assisting guests in creating customized stuffed animals.
  • Assisted children and families in creating customized stuffed animals, providing a fun and engaging shopping experience.
  • Answered an average of 50+ customer inquiries per shift, helping customers with product recommendations and store information.
  • Worked collaboratively in a fast-paced retail environment, contributing to team sales goals.
  • Ensured store cleanliness and product organization, enhancing the overall shopping experience.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers efficiently.

Education

High School Diploma -

Central Valley High School
Spokane Valley, WA
06-2020

Skills

  • Customer Service & Sales Techniques
  • Team Collaboration & Leadership
  • Inventory & Stock Management
  • Food Preparation & Safety Compliance
  • Digital Sales & Order Management Tools
  • Time Management & Multitasking
  • Communication & Problem-Solving
  • Attention to Detail & Quality Control

Timeline

Cake Decorator

Walmart
03.2023 - Current

Retail Associate

Build-A-Bear
08.2020 - 05.2023

High School Diploma -

Central Valley High School

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Kyle Page