Kyle Vance
Louisville
Summary
Personable and reliable with talent for building strong customer relationships and delivering exceptional service. Possess solid understanding of customer service principles and effective communication techniques, including resolving issues and providing accurate information. Committed to driving customer satisfaction and contributing to overall success of team.
Overview
7
7
years of professional experience
Work History
Customer Service and Order Enrty Representative
Paradise Tomato Kitchens
07.2022 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Delivery Driver
Dominos's Pizza
09.2021 - 05.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Stock Room Associate
Kroger
03.2018 - 07.2021
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Checked numbers manually and used hand-held equipment to locate products.
Education
BBA - General Studies
Western Kentucky University
Bowling Green, KY12.2024
Skills
- Customer support
- Goal-oriented mindset
- Customer relations
- Data entry proficiency
- Cross-functional team development
- Inventory management
- Team collaboration
- Teamwork
- Problem-solving abilities
- Logistics coordination
- Customer relationship management
- Data analysis
Timeline
Customer Service and Order Enrty Representative
Paradise Tomato Kitchens
07.2022 - Current
Delivery Driver
Dominos's Pizza
09.2021 - 05.2022
Stock Room Associate
Kroger
03.2018 - 07.2021
BBA - General Studies
Western Kentucky University
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