Summary
Overview
Work History
Education
Skills
Accomplishments
Play basketball
Languages
Timeline
Generic

Kylia Reynoso

Lexington

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

2
2
years of professional experience

Work History

Crew Member

SUBWAY®Restaurants
11.2023 - Current
  • Worked front counter, and other areas.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Team Member

Cutco Cutlery
01.2023 - 04.2023
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted customers in selecting merchandise best suited to needs.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Collected, arranged, and input information into database system.

Crew Member

Dunkin' Donuts
04.2022 - 08.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Stocked shelves to organize aisles in assigned department.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Brewed coffee and tea and changed out drink station syrups.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

Education

No Degree - Biology

University of Kentucky
Lexington, KY
05.2026

High School Diploma -

Malden Catholic High School For Girls
Malden, MA
05.2022

Skills

  • Verbal and Written Communication
  • Product Promotion
  • Cash Handling
  • Ordering Procedures
  • Valid Driver's License
  • Stocking and Replenishing
  • Time Management
  • Company Standards
  • Food Preparation and Safety
  • Social Perceptiveness
  • Line Efficiency
  • Active Listening
  • Willingness to Learn
  • Serve Customers
  • Taking Orders
  • Slicing Techniques
  • Sweep Floors
  • Clean Countertops
  • Team Contribution

Accomplishments

  • Student- athlete award
  • All- star award freshman & sophomore year
  • catholic conference all-star award 2x junior & senior year
  • Bob bigelow trophy
  • spartan classic girls all- tournament team award
  • commonwealth of Massachusetts recognized me and couple other teammates for outstanding effort to build the first ever girls basketball program at Malden Catholic and my selection as a all-star
  • Apart of the first girls graduating class at Malden Catholic


Play basketball

  • Played basketball on varsity all four years of high school
  • played AAU travel basketball team for six years
  • play as a hoby in college at the gym

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Crew Member

SUBWAY®Restaurants
11.2023 - Current

Team Member

Cutco Cutlery
01.2023 - 04.2023

Crew Member

Dunkin' Donuts
04.2022 - 08.2022

No Degree - Biology

University of Kentucky

High School Diploma -

Malden Catholic High School For Girls

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Kylia Reynoso