Lakpa Doma Sherpa
George Town
Summary
Hardworking cosmetologist,bringing 4+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.
Overview
5
5
years of professional experience
Work History
Massage Therapist
Himalayan Body Care Pvt. Ltd.
Kathmandu
09.2017 - 04.2021
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
Cosmetologist
Marbri Salon And Spa
George Town
07.2021 - Current
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used coordination and planning skills to achieve results according to schedule.
- Answered phone calls and emails to schedule client appointments.
Education
High School - Business Administration
Lumbini Academy Secondary School
Chabahil,kathmandu 08.2017
School Leaving Certificate (SLC) -
Shree Gauri Shankar Secondray School
Dolakha 03.2016
Skills
- Beauty Treatment Recommendation
- Work Station Cleaning
- Facial Hair Removal
- Product and Service Explanations
- Friendly Communication
- Manicures and Pedicures
- Active Listening
- Tool, Equipment and Surface Sanitizing
- Service Promotions
- Eyebrow Shaping
- Cash Register Operations
- Facials and Skincare Treatments
- Therapeutic Services
- Salon Management
- Appointment Booking
- Relaxation Techniques
Languages
English,nepali,hindi,urdu
Bilingual or Proficient (C2)
Timeline
Cosmetologist
Marbri Salon And Spa
07.2021 - Current
Massage Therapist
Himalayan Body Care Pvt. Ltd.
09.2017 - 04.2021
High School - Business Administration
Lumbini Academy Secondary School
School Leaving Certificate (SLC) -
Shree Gauri Shankar Secondray School
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