Lakpa Doma Sherpa
George Town
Summary
Hardworking cosmetologist,bringing 4+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.
Overview
5
5
years of professional experience
Work History
Massage Therapist
Himalayan Body Care Pvt. Ltd.
Kathmandu
09.2017 - 04.2021
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
Cosmetologist
Marbri Salon And Spa
George Town
07.2021 - Current
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used coordination and planning skills to achieve results according to schedule.
- Answered phone calls and emails to schedule client appointments.
Education
High School - Business Administration
Lumbini Academy Secondary School
Chabahil,kathmandu 08.2017
School Leaving Certificate (SLC) -
Shree Gauri Shankar Secondray School
Dolakha 03.2016
Skills
- Beauty Treatment Recommendation
- Work Station Cleaning
- Facial Hair Removal
- Product and Service Explanations
- Friendly Communication
- Manicures and Pedicures
- Active Listening
- Tool, Equipment and Surface Sanitizing
- Service Promotions
- Eyebrow Shaping
- Cash Register Operations
- Facials and Skincare Treatments
- Therapeutic Services
- Salon Management
- Appointment Booking
- Relaxation Techniques
Languages
English,nepali,hindi,urdu
Bilingual or Proficient (C2)
Timeline
Cosmetologist
Marbri Salon And Spa
07.2021 - Current
Massage Therapist
Himalayan Body Care Pvt. Ltd.
09.2017 - 04.2021
High School - Business Administration
Lumbini Academy Secondary School
School Leaving Certificate (SLC) -
Shree Gauri Shankar Secondray School
Similar Profiles
Tanpreet Kaur AulakhTanpreet Kaur Aulakh
Disability Support Worker at Himalayan Comminity CareDisability Support Worker at Himalayan Comminity Care
PRADEEP KUMARPRADEEP KUMAR
Manager of Business Development at Himalayan Tennis pvt ltd.Manager of Business Development at Himalayan Tennis pvt ltd.
Chandra GurungChandra Gurung
Disability Support Worker at Himalayan Community CareDisability Support Worker at Himalayan Community Care
Kiara ReevesKiara Reeves
Clerical Administrator at Expedite Travel ServicesClerical Administrator at Expedite Travel Services
Sujan NepalSujan Nepal
3rd Cook at The Ritz Carlton Hotel3rd Cook at The Ritz Carlton Hotel