Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Landis Petrushko

Independence

Summary

Proven Operations Coordinator with a track record of managing over $4 million in projects and establishing lasting relationships with 250+ providers at DMG. Specializes in margin improvement and quality assurance, demonstrating exceptional vendor engagement and logistics coordination skills. Excelled in customer service, ensuring swift issue resolution and enhancing client satisfaction.

Overview

8
8
years of professional experience

Work History

Operations Coordinator

DMG
02.2023 - Current


  • Managed and resolved 500+ non-routine work orders, earning FC over $1,000,000 of revenue, 28% margin
  • Volunteered for the cap-ex projects team on XPO, successfully completing 65 installations and invoicing $3,000,000 of revenue.
  • Total combined rev 4.6mil, 31% margin
  • Created strong and lasting relationships with 250+ providers to help the team complete challenging work orders, even in remote locations.
  • Tracked work orders and communicated with customers and technicians through ServiceChannel, Coupa and the Microsoft Office suite
  • Coordinated scheduling, daily operations, and installation completion for teams ranging from 2-12 technicians
  • Coordinated with FC leadership to expedite payments up to $250,000 to providers and suppliers for cap-ex installations to maintain project timelines
  • Extensive knowledge in HVAC, Electrical, Plumbing, Handyman, Fencing, Construction
  • Facilitated the transfer of funds up to 250k
  • Increased margins by effectively negotiating pricing with contractors
  • Coordinated 70 shipments of materials worth $50,000-$100,000 with XPO logistics to conduct cap-ex air compressor installations

Sales Associate

Bob's Discount Furniture
06.2021 - 09.2022
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy situations.
  • Engaged with customers to build rapport and loyalty.

Self Employed Insurance Agent

North American Senior Benefits
08.2021 - 01.2022
  • Maintained high standards of customer service by building relationships with clients.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Utilized both D2D and lead gen strategies
  • Educated clients on insurance policies and procedures.
  • Conducted annual reviews of existing policies to update information.
  • Identified and solicited sales prospects in agency databases.

Operations & Administration

Answers in Genesis
06.2017 - 06.2021
  • Attained bids for large projects including adding a new parking lot, 6 new arm gates, new ticketing building
  • Constructed project proposals and created project timelines with the project once approval was received
  • Co-Created and managed an asset tracking system within the org, personally managed 75k+ of equipment
  • Oversaw daily operations, eliminating operational bottlenecks to improve the administrative team’s effectiveness
  • Involved in hiring, onboarding and training new hires.
  • Managed special events for schools, clubs, and religious parties of 50-100 people.

Education

High School Diploma -

Khan Academy
Florence
09-2015

Skills

Margin enhancement

Material supply chain management

Material procurement

Customer and vendor negotiations

Quality assurance oversight

Invoicing execution

Technician management

Proposal and pricing structure development

Skills

  • Margin enhancement

Timeline

Operations Coordinator

DMG
02.2023 - Current

Self Employed Insurance Agent

North American Senior Benefits
08.2021 - 01.2022

Sales Associate

Bob's Discount Furniture
06.2021 - 09.2022

Operations & Administration

Answers in Genesis
06.2017 - 06.2021

High School Diploma -

Khan Academy

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Landis Petrushko