Laney Huff
Mt. Sterling
Summary
Seasoned Pharmacy Technician with 27 years of experience and strong leadership skills. Well-versed in all phases of pharmacy operation. Expert in filling prescriptions within fast-paced environments. Highly skilled in customer service and patient interaction. Pharmacy Technician with extensive experience in healthcare industry. Well-versed in pharmacy techniques and procedures. Interacting with patients to answer questions and provide status updates on prescription fills.
Overview
24
24
years of professional experience
Work History
Senior Pharmacy Technician
Uk Healfh
Lexington, KY
01.2024 - Current
- Oversaw medication inventory management and ensured compliance with regulatory standards.
- Mentored junior pharmacy technicians on best practices and workflow efficiency.
- Streamlined prescription processing procedures to enhance accuracy and reduce turnaround times.
- Collaborated with pharmacists to optimize patient care through effective medication counseling.
- Trained staff on new software systems for electronic health records and prescription management.
- Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
- Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips.
- Collaborated with pharmacists to resolve medication-related issues, ultimately improving patient outcomes.
- Streamlined pharmacy operations by implementing efficient inventory management processes.
- Reduced medication errors by meticulously verifying prescription information and conducting thorough drug interaction checks.
- Assisted in maintaining adequate stock levels of medications through effective purchasing practices considering demand fluctuation or potential shortages.
- Improved patient safety by ensuring accurate medication dispensing and proper dosage calculations.
- Optimized workflow processes by collaborating with team members on task prioritization and assignment delegation.
- Maintained a clean and organized pharmacy environment, ensuring compliance with state regulations and safety standards.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Pharmacy Technician
Option Care
Clinton, Ky
02.2021 - Current
- Collaborated with physicians and pharmacists to prioritize and complete orders.
- Received and recorded voicemails from healthcare providers and customers.
- Kept team operations consistent with well-established and clear departmental metrics.
- Empowered employees with relevant training.
- Kept pharmacy effective through management and regular cycle counts.
- Resolved account issues and resolved prescription problems via telephone and at counter.
- Helped with recordkeeping by running reports, checking data, and resolving discrepancies.
- Prevented recordkeeping and service errors with accurate data entry, verifying all information and correcting issues immediately.
- Avoided product waste with proper stock rotation procedures.
- Maintained efficiency by balancing customer needs with pharmacy workload.
- Met customer needs with fast and knowledgeable pharmacy support.
- Calculated medication dispensing charges and equipment use fees for hospital patients.
- Secured drug supplies, closely following pharmacy procedures and monitoring access.
- Obtained timely payments from customers and insurance companies.
- Minimized risk and maintained accuracy through consistent adherence to proper medication-handling techniques and industry best practices.
- Supported pharmacists by measuring, counting and labeling prescriptions.
- Promoted sales of target items through conversations and special displays.
Pharmacy Technician
Kohl's
Louisville, Ky
02.2018 - 10.2018
- Kept team operations consistent with well-established and clear departmental metrics.
- Empowered employees with relevant training.
Pharmacy Technician
Mt Sterling Pharmacy
Mt Sterling, Ky
03.2002 - 02.2018
- Collaborated with physicians and pharmacists to prioritize and complete orders.
- Received and recorded voicemails from healthcare providers and customers.
Education
High School - undefined
General Montgomery County High School
Mt Sterling, Ky05.1996
Skills
- Assisted in prescription pricing calculations
- Communicated effectively with patients and healthcare professionals
- Displayed proficiency in both verbal and written communication
- Utilized medical terminology accurately in daily tasks
- Maintained proper medication storage and labeling procedures
- Supported inventory management and tracking efforts
- Labeled medications according to regulatory standards
- Performed data entry with attention to detail
- Stocked medications efficiently on shelves
- Facilitated ordering and stocking of medications
- Provided excellent customer service to clients
- Managed supply and distribution tasks effectively
- Organized and stocked shelves to enhance accessibility
- Applied problem-solving skills to address challenges
- Prioritized and organized tasks to meet deadlines
- Oversaw storage maintenance and security protocols
- Executed prescription fulfillment processes
Timeline
Senior Pharmacy Technician
Uk Healfh
01.2024 - Current
Pharmacy Technician
Option Care
02.2021 - Current
Pharmacy Technician
Kohl's
02.2018 - 10.2018
Pharmacy Technician
Mt Sterling Pharmacy
03.2002 - 02.2018
High School - undefined
General Montgomery County High School