Latisha Lindsey

Client File Management, ensured quality assurances checks and safety drills were completed in four counties and provided support for the waiver service managers in each county. Did intake process for new potential clients and decided if they would be accepted or denied.

Before that, was a internal case manager for 3 months, Staff and Quality Control Coordinator. Provided direct support to clients with disabilities.

• Provided compassionate support to individuals with disabilities, fostering independence and enhancing quality of life.
• Assisted clients with daily living activities, including personal hygiene and meal preparation.
• Implemented individualized care plans, ensuring adherence to specific needs and preferences.
• Monitored client progress and reported changes in behavior or health conditions to supervisors.

• Advocated for clients' rights and access to community resources, promoting social inclusion.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

• Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
• Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
• Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
• Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
• Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
• Helped cook and kept buffet bars stocked.
• Made food deliveries.

• Operated machinery to assemble air bag inflator parts and ensured barcodes were not damaged.

• Oversaw daily food service operations, ensuring compliance with health and safety regulations.
• Streamlined inventory management processes, reducing waste and optimizing stock levels.
• Coordinated menu planning and food preparation activities to meet customer preferences.
• Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
• Tracked food production levels, meal counts, and supply costs.
• Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
• Customer Service
• Ran Cash Register, helped with stocking and ordering merchandise
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• Delivered pizzas efficiently to ensure timely service and customer satisfaction.
• Maintained accurate records of deliveries and payments for financial accountability.
• Operated GPS and routing systems to optimize delivery routes and reduce travel time.
• Assisted in training new drivers on delivery procedures and safety protocols.
• Made pizzas, maintained buffet bar, ran cash register
• Ensured money bag accurate at end of shift and helped count safe and deposits.
• washed dishes

• Provided technical support to faculty and students during lab sessions.
• Monitored lab activities to ensure compliance with safety protocols and policies.
• shelved books and magazines
• Assisted students finding books.

• Provided exceptional customer service in high-volume dining environment.
• Coordinated order delivery and ensured accuracy of customer requests.
• Trained new staff on menu items and operational procedures.
• Monitored dining area to maintain cleanliness and guest satisfaction.
• Collaborated with kitchen staff to streamline food preparation processes.
• Managed cash handling and processed payments efficiently.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• food prep and helped make pizzas as needed and washed dishes

Assisted with grading papers, working with small groups of students

*work study program through Campbellsville University