Latonya Lovett
Louisville,KY
Summary
Detail-oriented Surgery Scheduler with a proven track record in optimizing surgery schedules and enhancing team collaboration. Skilled in time management and obtaining authorizations to streamline operations.
Overview
23
23
years of professional experience
Work History
Surgery Scheduler
Norton Healthcare
03.2019 - Current
- Coordinated complex surgery schedules, ensuring optimal use of operating rooms and resources.
- Collaborated with medical staff to prioritize surgeries based on urgency and patient needs.
- Maintained accurate patient records in electronic health record systems for seamless information access.
- Developed standard operating procedures to enhance scheduling efficiency and reduce conflicts.
- Trained new staff on scheduling protocols and software use, promoting team knowledge sharing.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
U Of L Hospital
02.2003 - 03.2019
- Supported patient care activities by assisting with examinations and procedures.
- Managed patient records using electronic health record (EHR) systems for accuracy and compliance.
- Coordinated communication between healthcare providers to enhance patient treatment plans.
- Trained new staff on clinic protocols and EHR usage to improve operational efficiency.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed EKGs and other tests based on patient presentation in office.
Education
Communications
JCTC
Louisville, KYSkills
- Schedule coordination
- Obtaining authorizations
- Time management
- Medical terminology
Timeline
Surgery Scheduler
Norton Healthcare
03.2019 - Current
Medical Assistant
U Of L Hospital
02.2003 - 03.2019
Communications
JCTC