Summary
Overview
Work History
Education
Skills
Networking, Playing Netball and Traveling
Timeline
Generic

Latoya Anderson

George Town

Summary

My background in safety and security within His Majesty's Cayman Islands Prison Service has provided me with a robust skillset easily transferable to a youth support worker role. I excel at building rapport and trust with individuals, even in challenging situations. My ability to remain calm and effective under pressure, coupled with my strong active listening and mental health awareness, enables me to provide empathetic and compassionate support to young people. I am confident in my ability to create a safe and positive environment where young people feel heard, supported, and empowered.


I am eager to leverage my strong problem-solving skills and commitment to continuous learning to make a meaningful contribution to the team. My excellent communication abilities enable me to collaborate effectively and achieve shared goals. I am excited to take on new challenges and am dedicated to driving organizational success with enthusiasm and a results-oriented mindset.

Overview

13
13
years of professional experience

Work History

Prison Officer

His Majesty's Cayman Islands Prison Service
05.2018 - Current


  • Maintained order within the facility by enforcing rules, regulations, and disciplinary actions consistently.
  • Observed behavior of residents individually and in groups.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
  • Supervised daily activities of inmates, promoting structure and routine while minimizing potential conflicts.
  • Coordinated with external agencies such as parole boards or social services for successful reintegration of inmates into society upon release.
  • Protected inmate rights by ensuring fair treatment according to established guidelines and regulations.
  • Built trust among inmates through respectful interactions, helping to reduce tensions within the facility.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted security checks of inmates and living areas.

Nanny/ Care Giver

Kristen Dilbert
10.2017 - 04.2018
  • Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.

Frontline Associate

Burke's Agencies
12.2014 - 09.2016
  • Assisted customers with product selection, inquiries and complaints.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to their needs promptly.
  • Performed daily opening duties including counting the contents of the cash drawer at the beginning of each shift.
  • Operated cash registers, processed transactions, and handled cash accurately.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Assistant Teacher

Just For Kids Preschool
01.2012 - 04.2013
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Oversees students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Education

Bachelor of Science - Social Work With A Minor in Youth Development

University of The West Indies Global Campus
Cayman Islands Campus
11-2024

Early Childhood Development

National Council On Technical Vocational -NCTVET
Jamaica
01-2008

Skills

  • Positive Client Interaction
  • Confidentiality and Privacy
  • Active Listening
  • Safety and Security Enforcement
  • Effective Inter-personal Communication
  • Youth Development support
  • Resilience Under Pressure
  • Mental Health Awareness
  • Appreciation For Diversity
  • regularly Engaged in Physical Activity
  • Familiarity with Behavioral Disorders

Networking, Playing Netball and Traveling

Outside of my professional endeavors, I am an avid netball player, enjoying the teamwork and competition it brings. I am passionate about traveling and experiencing new cultures, which broadens my perspective and fuels my creativity. I also value networking and connecting with others, believing in the power of collaboration and shared experiences.

Timeline

Prison Officer

His Majesty's Cayman Islands Prison Service
05.2018 - Current

Nanny/ Care Giver

Kristen Dilbert
10.2017 - 04.2018

Frontline Associate

Burke's Agencies
12.2014 - 09.2016

Assistant Teacher

Just For Kids Preschool
01.2012 - 04.2013

Bachelor of Science - Social Work With A Minor in Youth Development

University of The West Indies Global Campus

Early Childhood Development

National Council On Technical Vocational -NCTVET
Latoya Anderson