Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laura Ochoa

Adairville

Summary

Detail-oriented billing clerk with a proven track record at Morgan Estrada Lawn and Landscaping, excelling in invoice processing and customer service. Enhanced financial accuracy through meticulous data entry and effective resolution of billing disputes, fostering strong client relationships and ensuring timely payments. Committed to delivering exceptional service and operational efficiency.

Overview

2
2
years of professional experience

Work History

Blilling Clerk

Morgan Estrada Lawn and Landscaping
10.2023 - Current
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
  • Executed billing tasks and recorded information in company databases.
  • Handled account payments and provided information regarding outstanding balances.
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Monitored outstanding invoices and performed collections duties.
  • Managed invoicing and payment processing operations.
  • Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.

Secretary

Morgan Estrada Lawn and Landscaping
10.2023 - Current


  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

Logan County High School
Russellville, KY
06.2012

Skills

  • Data entry
  • Data entry proficiency
  • Customer service
  • Invoice processing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Blilling Clerk

Morgan Estrada Lawn and Landscaping
10.2023 - Current

Secretary

Morgan Estrada Lawn and Landscaping
10.2023 - Current

Logan County High School

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Laura Ochoa