Laura Kathleen Burns
Pewee Valley
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
14
14
years of professional experience
Work History
Owner/Operator Home Bakery
Kathy’s Konfectiins, LLC
Louisville
12.2021 - 07.2024
- Created effective business plan to start a home bakery business.
- Developed recipes to sell custom decorated cookies for events, parties, and special occasions.
- Built a customer base and following through social media.
- Prepared online ordering system and website for my business.
- Proficient in Microsoft Suite to make labels, word documents, excel inventory and expense sheets.
Administrative Assistant/Temp Worker
Kentucky Board of Embalmers & Funeral Directors
Louisville
05.2023 - 07.2023
- Data Entry into state website entering required continuing education for funeral directors, embalmers, and coroners.
- Checked to make sure the required hours set by the state board were met.
- Made sure each continuing education course was accredited and approved by the state board.
Funeral Director & Embalmer/Administrative Office Manager
Ratterman Brothers
Louisville
01.2016 - 11.2021
- Performed administrative duties such as answering phones, filing paperwork and completing forms.
- Led and directed funeral and graveside services.
- Managed ordering and inventorying of office supplies.
- Met with families in a time of need to plan, schedule, and perform services.
- Worked with third party entities to schedule services.
- Input Accounts Receivables into system.
- Wrote and published obituaries on website.
Owner/Operator Funeral Hime
Burns Funeral Home
Cloverport
07.2010 - 05.2015
- Ensured compliance with local, state, and federal regulations.
- Collaborated with other funeral homes on joint ventures and shared resources.
- Exemplified high integrity, honesty, ethics, and privacy.
- Run the day to day operations of the business; answer phones, clerical work, legal forms, validating life insurance, and tax obligations.
- Prepared and performed services according to the family’s wishes.
- Implemented successful business strategies to increase revenue and target new markets.
- Hosted special events to boost brand awareness and increase community engagement.
Education
Associate of Science - Mortuary Science
Vincennes University
Vincennes, IN12-2012
Some College (No Degree) - General Studies
Campbellsville University
Campbellsville, KYSkills
- Microsoft Office
- Interpersonal Skills
- Time Management
- Office Management
- Customer Service & Satisfaction
- Social media marketing
- Data entry
Timeline
Administrative Assistant/Temp Worker
Kentucky Board of Embalmers & Funeral Directors
05.2023 - 07.2023
Owner/Operator Home Bakery
Kathy’s Konfectiins, LLC
12.2021 - 07.2024
Funeral Director & Embalmer/Administrative Office Manager
Ratterman Brothers
01.2016 - 11.2021
Owner/Operator Funeral Hime
Burns Funeral Home
07.2010 - 05.2015
Associate of Science - Mortuary Science
Vincennes University
Some College (No Degree) - General Studies
Campbellsville University