Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Dobyns

Lauren Dobyns

Russell Springs

Summary

Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Overview

16
16
years of professional experience

Work History

Owner

Western Wreath Creations
Russell Springs
01.2018 - Current
  • Creative Director and owner of modern farmhouse décor.
  • Created innovative and natural homemade food products.
  • Developed unique designs for seasonal wreath collections and arrangements.
  • Presented design ideas and concepts to clients for feedback and approval.
  • Managed multiple design projects simultaneously while meeting deadlines.

Customer Service Representative

Scotts Lawn Service
Parker
05.2014 - 08.2015
  • Managed customer inquiries through phone and email communications.
  • Documented customer interactions in the company database accurately.
  • Educated customers on product features and services effectively.
  • Managed and trained sales team to improve performance and collaboration.
  • Facilitated regular team meetings to align goals and share best practices.
  • Coordinated route planning to optimize delivery efficiency and timeliness.
  • Collaborated with drivers to address issues and enhance service reliability.

Marketing Assistant

Weatherall Co.
Charlestown
01.2010 - 01.2015
  • Developed new and innovative ways to reach customers.
  • Attending trade shows globally, and creating lasting partnerships with other companies and developers.
  • During my time at Weather, production and sales increased, on average, 5-7% each year, and we obtained two major global exports to sell our product.
  • Assisted in developing marketing campaigns to promote seasonal products.

Education

Associate of Science - psychology, Business

Principia College
Elsah
05-2013

Skills

  • Sales force
  • Content creation
  • Analytics
  • Communication
  • Business management
  • Strategic thinking
  • Team leadership

Timeline

Owner

Western Wreath Creations
01.2018 - Current

Customer Service Representative

Scotts Lawn Service
05.2014 - 08.2015

Marketing Assistant

Weatherall Co.
01.2010 - 01.2015

Associate of Science - psychology, Business

Principia College

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Lauren Dobyns