Summary
Overview
Work History
Skills
Timeline
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LAUREN JOURDAN

Fort Thomas

Summary

Dynamic retail professional with a proven track record at Target, excelling in customer service and training. Skilled in verbal communication and self-directed learning, I consistently foster loyalty and achieve sales goals. My ability to resolve complex issues and support loss prevention strategies enhances team performance and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Retail Associate

Target
Fort Thomas
12.2018 - Current
  • Assisted in training new employees on store procedures.
  • Merchandised goods on the sales floor, maintaining perfect visual standards.
  • Supported loss prevention strategies by engaging with guests and reporting suspicious behavior.
  • Resolved complex customer issues for a quick resolution.

Amazon Shopper

Amazon
Norwood
02.2018 - 08.2019
  • Maintained positive working relationships with customers, team members, and leadership.
  • Fostered high-level customer service and satisfaction to drive loyalty.
  • Met or exceeded personal and department sales goals.
  • Trained new employees on company policies and strong sales techniques.

Grove/Picnic Events

Coney Island
Hamilton
05.2016 - 09.2017
  • Trained workers in company procedures or policy.
  • Conveyed information about events and activities.
  • Set up/clean up picnic events in a timely manor while meeting the guests needs.

Skills

  • Self-directed learning
  • Appeals support
  • Verbal and written communication
  • Interpersonal communication skills

Timeline

Retail Associate

Target
12.2018 - Current

Amazon Shopper

Amazon
02.2018 - 08.2019

Grove/Picnic Events

Coney Island
05.2016 - 09.2017

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LAUREN JOURDAN