Lauren Keach

• Reduced stress for animals during handling by utilizing appropriate restraint techniques and methods.
• Enhanced facility cleanliness by performing regular sanitation tasks, including cleaning animal enclosures and equipment.
• Improved animal health by conducting routine monitoring and maintaining detailed records of animal behavior and wellbeing.
• Administered medications as prescribed by veterinarians, ensuring timely treatment and optimal health outcomes for animals in care.
• Safeguarded both animals and staff by adhering to strict safety protocols while handling hazardous substances or equipment.
• Participated in continuing education opportunities to stay current on industry best practices, applying new knowledge to daily responsibilities.
• Collaborated with research teams to provide essential data on animal subjects, contributing to scientific advancements in the field.
• Trained new team members on facility processes, contributing to a cohesive work environment focused on quality animal care.
• Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
• Restrained animals safely during exams and procedures.

Fed, watered, and administrated medication to a stable of 10 horses.

Cleaned and organized facilities.

Ensured that all animals were turned out in a timely manner, and appropriately for weather conditions.

• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Provided sales and customer service assistance to walk-in traffic
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Followed up with existing customers to provide additional support and address concerns.
• Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Trained new employees on customer service, money handling and organizing strategies.

• Maintained documentation on tests performed in lab.
• Performed routine lab and department maintenance to keep area clean and orderly.
• Prepared reagents, media and solutions to use for laboratory testing and analysis.
• Recorded and analyzed data to produce reports of results.
• Prepared samples for analysis by performing complex sample preparation tasks.