Lauren Kidwell
Nicholasville
Summary
Accomplished Medical Assistant with a proven track record, showcasing expertise in HIPAA compliance and exceptional patient-focused care. Spearheaded comprehensive case management plans, enhancing clinic efficiency. Renowned for professionalism and adept at emergency response, significantly improving patient satisfaction and safety.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Lake Cumberland Neurosurgical Associates
12.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Care Navigation Coordinator
BHMG Orthopedic Surgery & Sports Medicine
02.2024 - 12.2024
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Medical Assistant
BHMG Neurosurgery
02.2020 - 10.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
BHMG Medical Weight Loss
01.2019 - 02.2020
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
Central Internal Medicine (BHMG Internal Medicine)
12.2016 - 12.2019
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Education
Associate of Applied Science - Medical Assisting
American National University
Danville, KY12-2016
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Data entry
- Clinical documentation
- Patient-focused care
- Professionalism and ethics
- Inventory and supply management
- Emergency response preparedness
- Conflict resolution
Timeline
Medical Assistant
Lake Cumberland Neurosurgical Associates
12.2024 - Current
Care Navigation Coordinator
BHMG Orthopedic Surgery & Sports Medicine
02.2024 - 12.2024
Medical Assistant
BHMG Neurosurgery
02.2020 - 10.2023
Medical Assistant
BHMG Medical Weight Loss
01.2019 - 02.2020
Medical Assistant
Central Internal Medicine (BHMG Internal Medicine)
12.2016 - 12.2019
Associate of Applied Science - Medical Assisting
American National University
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