Lauren Ashley Eckrote
Louisville,KY
Summary
Dependable and customer-focused service professional with experience in fast-paced restaurant, automotive, and customer service environments. Recognized for providing exceptional guest experiences, building positive customer relationships, and maintaining high standards of food safety, cleanliness, and operational efficiency. Experienced in training new employees, working collaboratively with team members, and adapting quickly in high-volume settings. Known for a positive attitude, strong work ethic, and commitment to delivering outstanding service.
Overview
16
16
years of professional experience
Work History
Service Champion
Taco Bell
Frisco, TX
08.2025 - 06.2026
- Delivered exceptional customer service in fast-paced environment.
- Maintained cleanliness and organization of dining area and kitchen.
- Assisted in training new team members on operational procedures.
- Operated cash register efficiently, handling transactions accurately.
- Collaborated with team to meet customer satisfaction goals consistently.
- Prepared food items according to company standards and safety guidelines.
- Managed inventory levels, restocking supplies as needed throughout shifts.
- Resolved customer complaints gracefully, ensuring repeat business and customer loyalty.
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
Family Caregiver
Family Manager
Quantico, VA
11.2013 - 05.2025
- Coordinated daily schedules, school activities, appointments, and extracurricular events.
- Managed household budgeting, meal planning, grocery shopping, and organization.
- Scheduled medical appointments and maintained health records and medication schedules.
- Provided individualized support and educational assistance for a child on the autism spectrum.
- Volunteered regularly at schools and community organizations supporting children and families.
- Developed strong organizational, multitasking, communication, and problem-solving skills while balancing multiple priorities.
Automotive Service Advisor
Kia Motors
Louisville, KY
01.2010 - 06.2013
- Documented customer concerns and created detailed repair orders for technicians.
- Prepared service estimates and explained recommended repairs clearly and professionally.
- Scheduled appointments and coordinated workflow between customers, technicians, and the parts department.
- Provided regular updates on vehicle status and repair progress.
- Resolved customer concerns promptly while maintaining positive customer relationships.
- Conducted follow-up communication to ensure customer satisfaction after service completion.
Bartender
Fourth Street Live!
Louisville, KY
06.2010 - 05.2013
- Crafted signature cocktails and customized drinks based on customer preferences.
- Managed bar inventory, ensuring stock levels met demand and minimizing waste.
- Implemented efficient workflow processes to enhance service speed during peak hours.
- Developed strong customer relationships, fostering repeat business through exceptional service.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Criminology
Tidewater Community College
Norfolk, VAForensic Psychology
Bluegrass Community And Technical College
Lexington, KYHigh School Diploma -
Waggener Traditional High School
Louisville05-2005
Skills
- Customer Service Excellence
- Cash Handling & POS Systems
- Team Collaboration
- Employee Training & Mentoring
- Food Safety & Sanitation
- Conflict Resolution
- Communication
- Time Management
- Multitasking
- Problem Solving
- Inventory Preparation
- Attention to Detail
Accomplishments
- Phi Theta Kappa Honor Society — Tidewater Community College
- Dean's List — Tidewater Community College
Timeline
Service Champion
Taco Bell
08.2025 - 06.2026
Family Caregiver
Family Manager
11.2013 - 05.2025
Bartender
Fourth Street Live!
06.2010 - 05.2013
Automotive Service Advisor
Kia Motors
01.2010 - 06.2013
Criminology
Tidewater Community College
Forensic Psychology
Bluegrass Community And Technical College
High School Diploma -
Waggener Traditional High School