Lauren E. Fister,CPC
Lexington
Summary
Results-driven Medical Coder with extensive experience at Lexington Surgeons, adept in ICD-10 and CPT coding. Proven ability to enhance patient account accuracy and streamline billing processes while delivering exceptional customer service. Detail-oriented and committed to continuous education, ensuring compliance with evolving coding standards and regulations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Coder
Lexington Surgeons
Lexington
10.2015 - Current
- Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
- Verified proper coding, sequencing of diagnoses, and accuracy of procedures.
- Kept abreast of updates and changes in coding guidelines and reporting requirements.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Reviewed patient records and assigned accurate codes for diagnoses and procedures.
- Validated accuracy of diagnosis codes as well as modifiers used on claims before final submission to payer and insurance companies.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Quickly responded to staff and client inquiries regarding CPT codes.
- Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.
- Maintained positive working relationship with fellow staff and management.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Maintained up-to-date knowledge of coding changes, updates, and new rules.
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
- Used correct CPT codes to classify the services provided daily.
- Utilized medical billing software to manage charge entries, claims submission, and payment posting; Reviewed patient encounter forms to gather information on services rendered. Entered the relevant CPT codes and corresponding charges into the billing system. Ensure all necessary information is captured including patient demographics, insurance details and date of service.
- Completed day-to-day duties accurately and efficiently.
Medical Billing Specialist
United Surgical Associates Lexington Surgeons
Lexington
01.2005 - 10.2015
- Sorting, storing, and filing Medical Records
- Worked with patients on Family Leave Forms
- Member of the lead team on the build and implementation of a new Practice Management software system.
- Provide exceptional customer service to patients regarding all aspects of patient accounts.
Education
Bachelor of Science - Merchandising& Textiles/ Business Administration
University of Kentucky
Lexington, KY06-2008
Skills
- ICD-10 coding (General Surgery)
- CPT coding (General Suurgery)
- Medical billing
- Data Entry
- Customer service
- Attention to detail
- Patient account management
- Insurance coding (ICD-10 and CPT)
- Continuing education
- Detail-oriented
- Organizational skills
Certification
- American Academy of Professional Coders (AAPC)/ Certified Professional Coder, CPC. October 2015.
Timeline
Medical Coder
Lexington Surgeons
10.2015 - Current
Medical Billing Specialist
United Surgical Associates Lexington Surgeons
01.2005 - 10.2015
Bachelor of Science - Merchandising& Textiles/ Business Administration
University of Kentucky
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