Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Leah Abrams

Bowling Green

Summary

Dynamic and results-driven professional with extensive experience in customer service and inventory management. Proven ability to enhance team collaboration and streamline operations, ensuring a positive customer experience. I am a strong communicator with a focus on safety, and high performance in busy environments. A 16-year-old with a strong work ethic and reliability, I am actively seeking summer job opportunities with adaptable hours during the school year to gain further experience.

Overview

1
1
year of professional experience

Work History

Crew Member

Auntie Anne's / Cinnabon
Bowling Green
07.2024 - 12.2024
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Checked expiration dates on all products before serving them to customers.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.

General Ice Cream Manager/Head Cashier

Stakz Self-serve Frozen Yogurt
Bowling Green
04.2024 - 07.2024
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assisted in inventory management, including stock checks and coordinating with merchandise team on product availability.
  • Trained new cashiers in POS system operation, customer service protocols, and store policies.
  • Established processes to ensure efficient workflow throughout the organization.

Education

Junior Year: Biology/Health Sciences- Pre Med

South Warren High School
Bowling Green, KY
06-2027

Skills

Customer service and support

  • Team collaboration
  • Inventory management
  • Effective communication

Safety awareness

  • Complex problem solving
  • Learning agility

References

References available upon request.

Timeline

Crew Member

Auntie Anne's / Cinnabon
07.2024 - 12.2024

General Ice Cream Manager/Head Cashier

Stakz Self-serve Frozen Yogurt
04.2024 - 07.2024

Junior Year: Biology/Health Sciences- Pre Med

South Warren High School
Leah Abrams