Leah Coppick
Louisville,KY
Summary
Through my work as a Seven Brew shift lead and my 3 summers in the Camp Birchwood for Girls leadership program, I have developed a strong ability to lead a team with confidence. My work ethic, determination, and dedication are traits that have excelled me into higher positions, which have allowed me to grow and gain experience.
Overview
1
1
year of professional experience
Work History
Mentor
Decode Project
Louisville, KY
09.2026 - Current
- Non-profit organization, goal to fight the literacy crisis in America
- Working in one-on-one sessions with a child to teach them the fundamentals of literacy
- Support students in setting academic goals and achieving literacy milestones
Shift Lead
Seven Brew
Owensboro, KY
08.2025 - 06.2026
- Ensured high-quality customer service through effective communication and problem-solving techniques.
- Trained new team members on operational procedures and company standards.
- Completed store opening and closing procedures
- Counted drawers at closing and oversaw cash handling procedures
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on tasks to meet business and customer needs.
- Enforced company policies and regulations with employees.
Education
Bachelor of Science - Psychology
University of Louisville
Louisville, KY05-2029
Skills
- Conflict resolution
- Leadership presence
- Organizational skills
- Project management
- Time management
Timeline
Mentor
Decode Project
09.2026 - Current
Shift Lead
Seven Brew
08.2025 - 06.2026
Bachelor of Science - Psychology
University of Louisville