Leah Schumacher
Erlanger
Summary
Adaptable professional with a background in shift leadership, cash handling, and front-line customer service. Experienced in training team members, resolving concerns, and keeping operations accurate and organized. Ready to support smooth workflows and dependable service.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Deputy County Clerk
Kenton County Clerks Office
Independence, KY
05.2026 - Current
- Maintained public records, ensuring organized storage and quick retrieval of official documents.
- Verified identification, signatures, and supporting paperwork for compliance with county procedures.
- Processed motor vehicle and title transactions with accurate data entry and document review.
- Operated office systems to update licenses, registrations, and case records accurately.
- Handled challenging situations involving upset or disgruntled citizens with professionalism and tact.
Shift Supervisor
Crumbl
Cincinnati, OH
04.2024 - 03.2025
- Supervised shift operations, delegating tasks and maintaining smooth workflow across front counter and kitchen.
- Trained new crew members on cookie production, service standards, and opening and closing procedures.
- Monitored product quality, ensuring consistent presentation, freshness, and adherence to Crumbl recipes.
- Coordinated daily prep, baking, and restocking to keep stations organized and production efficient.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Shift Supervisor
Strike and Spare
Erlanger, KY
06.2022 - 01.2024
- Managed register transactions, balanced cash drawers, and verified order accuracy during high-volume service periods.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
- Hosted birthday parties for kids and their families of all ages, serving pizza, drinks, and dessert
- Ensured that all attractions and arcade games were functional
Education
High School Diploma -
Lloyd Memorial High School
Erlanger, KY05-2024
Skills
- Document preparation
- Notary services
- Financial transaction processing
- Customer service
- Attention to detail
- POS system operation
- Problem-solving abilities
- Conflict resolution
- Shift leadership
- Team collaboration
- Shift checklists
- Positive attitude
Certification
ServeSafe Manager Certified
Timeline
Deputy County Clerk
Kenton County Clerks Office
05.2026 - Current
Shift Supervisor
Crumbl
04.2024 - 03.2025
Shift Supervisor
Strike and Spare
06.2022 - 01.2024
High School Diploma -
Lloyd Memorial High School