Lehia Bryan
Grand Cayman,Cayman Islands
Summary
Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Carey Olsen
Grand Cayman
03.2024 - Current
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assist the office with various administrative tasks.
- Support office operations by handling miscellaneous tasks, where needed.
Teller/Customer Service Agent
Proven Bank
George Town, Cayman Islands
11.2021 - Current
- Process standard teller transactions for customers, including servicing client accounts, accepting loan payments, cashing checks, balancing cash drawers, Handle night deposits and correct discrepancies
- Balance and operate an automated balancing system (Phoniex)
- Complete over 50 customer transactions daily with extreme attention to detail and deliver excellent customer satisfaction
- Respond to customer account inquiries
- Assist with training two new tellers, ensuring they received a comprehensive education on proper banking policies
Merchant Services Representative
Cayman National
George Town, Cayman Islands
10.2020 - 11.2021
- Assist customers with credit card machines training
- Log machine information in system
- Test machines to ensure proper functioning
- Build and assisted in new business relations
- Preform administrative assistance, filing, photocopying, and data imputing
- Manage and monitor assigned card machine
- Comply with data protection and retention polices
Cashier & Western Union Agent
Foster's Food Fair
West Bay, Cayman Islands
08.2012 - 02.2019
- Handled merchandise returns and exchanges
- Balanced cash drawer and daily transactions
- Notifies Head Teller of any discrepancies
- Prepared currency transaction reports and reporting suspicious activity for Supervisor's review
- Ensured compliance for supporting documents required for individuals to send large amounts of funds overseas
- Performed other job-related duties as assigned
- Managed transactions with customers using cash registers
- Scanned goods and ensuring pricing is accurate
- Collected payments whether in cash or credit
- Issued Receipts, Refunds, Exchanges
- Cross-sell products and introduce new one
Human Resources Intern
Cayman Islands Government
George Town, Cayman Islands
11.2014 - 06.2015
- Updated our internal databases with new employee data including contact details and employment forms
- Collect payroll information such as hours of work done by an employee, details of bank accounts, etc
- Assisted in screening forms and resumes of applicants
- Planned and scheduled interviews with candidates
- Managed job advertisements on job portals and social networks
- Created reports on the HR-related process when required
Education
Certificate - Sales
TGL School of Sales & Sales Management
Jamacia 08-2023
Certificate of Hospitality - Hospitality
University College of The Cayman Islands
George Town, Cayman Islands09.2018
High School Diploma -
John Gray High School
George Town, Cayman Islands06.2015
Skills
- Customer Service
- Time Management
- Microsoft Word
- Microsoft Excel
- Phoniex
- Euronet
- Task Orientated
- Upbeat and Positive Personality
- Credit Card Payment Processing
- Upselling Products and Services
- Customer Data Confidentiality
Timeline
Administrative Assistant
Carey Olsen
03.2024 - Current
Teller/Customer Service Agent
Proven Bank
11.2021 - Current
Merchant Services Representative
Cayman National
10.2020 - 11.2021
Human Resources Intern
Cayman Islands Government
11.2014 - 06.2015
Cashier & Western Union Agent
Foster's Food Fair
08.2012 - 02.2019
Certificate - Sales
TGL School of Sales & Sales Management
Certificate of Hospitality - Hospitality
University College of The Cayman Islands
High School Diploma -
John Gray High School
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