Summary
Overview
Work History
Education
Skills
Timeline
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Leidaly Rivera

Campbellsville

Summary

Dynamic and customer-focused professional with extensive experience in fast-paced environments, including McDonald’s. Proven ability in cash handling and delivering exceptional customer service. Recognized for reliability and teamwork, consistently enhancing customer satisfaction and achieving sales targets through effective communication and attention to detail.

Overview

5
5
years of professional experience

Work History

Cashier

Hometown Liquor
07.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Fast Food Cook

McDonald’s
07.2024 - 11.2024
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Maintained a clean and organized workspace, contributing to a positive and safe work environment.
  • Cooked menu items according to specified instructions.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Utilized advanced multitasking skills when managing multiple orders simultaneously without sacrificing quality or consistency.
  • Managed opening and closing shift kitchen tasks.

Receptionist

Oneavedasalon
06.2023 - 07.2024
  • Greeted customers in a polite and respectful way.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls appropriately.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Kept salon clean, along with cleaning towels, hair tools, and other.

Drink Maker

Herbalife Company
04.2022 - 05.2022
  • Ensured a safe working environment by adhering to proper food handling procedures, sanitation guidelines, and workplace safety protocols.
  • Received positive feedback from customers for attentiveness, drink-making skills, and friendly demeanor.
  • Demonstrated adaptability by quickly learning new recipes as they were introduced or when requested by customers.
  • Upheld company standards for quality control by consistently following recipe guidelines and presentation expectations.
  • Increased drink sales by effectively promoting seasonal and specialty beverages to customers.

Server

Pyt’s
03.2020 - 04.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Bachelor - Psychology

Lindsey Wilson College
Columbia, KY
05.2025

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Product restocking
  • Product knowledge
  • Refunds and exchanges
  • Attention to detail

Timeline

Cashier

Hometown Liquor
07.2024 - Current

Fast Food Cook

McDonald’s
07.2024 - 11.2024

Receptionist

Oneavedasalon
06.2023 - 07.2024

Drink Maker

Herbalife Company
04.2022 - 05.2022

Server

Pyt’s
03.2020 - 04.2020

Bachelor - Psychology

Lindsey Wilson College

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Leidaly Rivera